Note: Know more about what is term insurance first before reading this article.
PNB MetLife Term Plan Online
In recent times, with the penetration of the digital economy, smartphones, computers, and high-speed internet networks, many operations, which were manual and physical, started to move to quicker and easier ways. The PNB MetLife Term Plan Login is one such case of bringing comfort and action closer to the customer's doorstep. The online customer portal makes policy management, purchase, and renewal much easier. Not only can one get work done quickly, but also with minimal interaction with branch staff.
The customer needs a valid set of login credentials, namely the Login ID and password, to connect to the PNB MetLife Term Plan Login account. Here he is exposed to the personal knowledge base with all the details of his policies and digital copies like policy statements, receipts, and other documents. Further, he can raise a plethora of service requests that are commonly used. To ease the customer's burden, they do not need to take the photocopy and submit physical documents but easily upload scanned copies of the documents required to support these service requests.
Paying online has become a necessity and convenience with multiple payment options like net banking, wallets, and other modes of payment that have completely disrupted online payment methods. PNB MetLife Term Plan Login Portal has an integrated payment gateway that allows secure payment options for its customers to ensure they can renew premiums and get the corresponding receipts by paying through any of the listed payment options are available.
Another feature that appeals to the customers is the PNB MetLife Term Plan Login Portal chat option. This allows an option for the customer to have a real-time chat with the customer executive of PMLI. The chat session can help discuss any of your policy needs like queries, complaints, sharing digital documents, updating your account details, and anything else you may need help with.
What is PNB MetLife Term Plan Login?
The PNB MetLife Term Plan Login portal has become the norm and prerequisite in the modern era. Both old and new customers prefer such flexibility and personalization to have an easy reach to information. The encryption standards of the portal ensure all information here is stored confidentially and retrieved only by the correct person accessing the information.
This is where the importance of Login ID and password becomes imperative. The registration process for a new user, setting up security questions, authenticating and validating every time the user has forgotten the user ID or password is among the many security practices that are in place to ensure a smooth and safe digital transaction to the customer.
Steps to do PNB MetLife Term Plan Login
The steps to login and use the customer portal to perform your daily needs can vary if you are a new user doing it for the first time or a registered user returning. The below sections will cater to both the different types of users and the steps they need to follow:
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Registered Users
If you are a registered user, who has already used the portal in the past, you are required to follow the below steps to begin using the awesome features available at the customer portal.
Step 1: Open your web browser and type in the URL of the PNB MetLife portal.
Step 2: Click on the customer login link on the home page.
Step 3: Here you will have an option to enter the Login ID and password.
Step 4: Once you click the Submit button, you will be given access to the personalized page where you can access all your policy details and perform necessary activities like downloading statements or paying premiums.
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New Users
For a new user who is using the customer portal for the first time, there is a need to follow a one-time registration process as detailed below to start accessing the facilities available in the customer portal.
Step 1: Open your web browser and ensure you are connected to the internet.
Step 2: Log in to the customer portal of PNB MetLife.
Step 3: Click on the link that is worded “customer login."
Step 4: Now you see the login page. Being a first-time user, you click on the corresponding "New User" link found below the Submit button.
Step 5: This opens the User Registration page, where you need to enter your details.
Step 6: After entering the Customer ID, User Name, Secret security question and answer, Policy number, date of birth, email id, and mobile number, the user needs to click on the register button.
Step 7: Here the customer id can be found on the welcome letter or the premium receipt, or the policy document.
Step 8: After registration, users would be able to log in to the customer portal to access the available various service options.
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Forget Login ID or Password?
You do not have to worry in case you forgot your Login ID or password. In case you have forgotten your Login ID, you need to click on the "Forgot Login ID" link under the Submit button. This will ask for the Customer ID, which is available in the welcome letter or the policy document. Upon entering the customer ID, the system will email the correct Login ID that you need to use.
If you remember the Login ID but only forgot the password, you need to click on the "Forgot Password" link found beneath the Submit button. On clicking this one, the user will be prompted to enter their username, email id, security question, and answer. On entering all these details and clicking the Submit button, the user will be sent the password details on their registered email id.
Alternatively, if you have logged in, there is still an option on the home page to change your password when you feel the password has been shared or compromised. For this option, you need to follow the below-mentioned steps:
Step 1: Go to the home page of the portal and select the Profile menu option.
Step 2: Click on the Change password sub-menu.
Step 3: Here you need to enter the old password, new password and confirm the new password.
Step 4: Finally, you need to click the Update button.
Step 5: Once you have clicked the update button, the transaction or login password will get sent to your registered email or mobile numbers.
Core Benefits of PNB MetLife Term Plan Login
The following is the list of key benefits offered under PNB MetLife Term Insurance Plans in India:
- A secure online tool that ensures your information is safeguarded at any point in time.
- Provides quick access to information and services with regards to your policy.
- The efficient self-service option is unique and personalized.
- Provides 24 x 7 access to the most relevant and updated information.
- A single place to view policy summary, policy details, and download statements.
- Allows payment of policy premiums through a variety of online payment modes.
- Allows online creation of service requests.
- Any change of address of the policyholder, assignee, nominee, an appointee can be effected through the customer portal at any time during the term of the policy.
- Contact details, including the personal mobile number and email id, can be updated in the customer portal at any time in the policy term.
- Also, before the completion of the policy term, the customer portal can help you record a new nominee or any changes to the existing nominee easily by raising a service request.
- Another commonly used option is the frequency change of the premium payment. You can easily switch the mode from annual to monthly or quarterly in a premium cycle using the customer portal based on your needs.
- Fund switch for a unit-linked product can also be effected through the PNB MetLife Term Plan Login portal. The first few switches in a policy year are free of charge, and subsequent ones may attract a levy as per the terms and conditions.
- Another interesting feature that has moved to the customer portal is the premium redirection, wherein the customer has an option to change the fund allocation of all the future premiums as per the policy terms.
- You can also use the customer portal to initiate a claims request or register your complaint and feedback.
About the Insurance Company!
One of the life insurance companies in India, formed out of the joint venture between PNB (Punjab National Bank), JKB (Jammu and Kashmir Bank), MIHI (MetLife International Holdings Inc.), M.Pallonji and Company Private Limited, and other private investors, with PNB and MIHI being the major stakeholders in the PNB MetLife India Insurance Company. Also known as MetLife India before the year 2001, this financial powerhouse serves its clients and customers spread across the nation. Being physically present in over 120 locations and serving customers across 7000 locations through partnerships, they have further strengthened their digital business outreach and services offered via the self-service customer portal.