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Kotak Life Insurance Company Limited provides both online and offline services for the convenience of its customers. The company provides round-the-clock online assistance for its customers with minimum downtime and maximum claim settlement ratio. The customers can make use of the services provided by the company called Kotak e-Term Plan login.
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Kotak Life Insurance Co. Ltd. provides state-of-art technology to its customers, creating a memorable experience for the customers. The company provides a wide range of insurance products both offline and online with continuous assistance. The applicant can select from a variety of plans depending on his financial goals and requirements. The company offers a term plan, savings plan, retirement plan, and return of premium plan. Each plan has distinct features and offers different functions to the policyholders.
The term plan offers more extended life coverage to the policyholders and provides death benefits to the nominees of the policyholder. The retirement plan offers income at the end of the policy tenure along with bonuses. The return of premium offers a unique feature of providing both the life cover and return of premium. The savings plan is a risk-free investment with steady and stable returns.
Kotak Life Insurance Co. Ltd. offers all types of online plans customized to suit the needs of the customers. It helps the customer to view, modify and manage the policies purchased by him. The online method reduces the dependency on the brick and mortar office locations which are usually crowded and is based on a first-come, first-serve basis where the customer waits for his turn to avail of the insurer's services.
The insurer's official website provides an online calculator for computing premium rates, policy terms, and sum assured with inflation rate and interest rate factors. The insurer's website also offers services through a chatbot, an artificial intelligence-based chat system that assists the customers based on their inputs. The insurer also has an official mobile app for customers who are glued to their mobile phones. The mobile app provides similar features and offers the same services as on the website.
Note: Know more about what is term insurance first before reading this article.
Term Plans
The customer can access the online domain of the company from any part of the world at any time. The customer can utilize the online tools and seek assistance with the help of the internet. The insurer's official domain provides various options such as a chatbot, online forms to write feedback, suggestions, and grievances. It also provides a call-back option for customers who need help and support.
The insurer provides a WhatsApp number for users who are active on messaging platforms. The user can easily manage all his policies and policy-related information such as bonuses and benefits. The online portal is effectively integrated with bank servers to facilitate online premium payments and other bank-related transactions.
The insurer provides the customers with different usernames and passwords to conduct transactions safely. The customer account is verified before login in using special data protection techniques. The customer's mobile number is authenticated with a one-time password following which the user will have access to his online profile.
The customer can create login details in a hassle-free manner. The customer needs to first log in to the online portal to use the insurer's services. The insurer provides unique credentials for each customer to have online access. The customer needs to take the initiative in creating an online account.
The applicant needs to go through a registration process in which specific data are collected from him. The registration process can be done quickly in a few steps. The customer needs to visit the Kotak Life insurance website and submit their data to get their username and password.
The customer needs to click on a new registration upon which the website will prompt the customer for details such as name, mobile number, email address, gender, and age. The details entered will be subject to the authentication process.
The insurer will send a one-time password to both the customer's mobile number and email address to ensure the customer's identity. The customer on verification is given a unique username and password to have access to the profile. It will be either messaged to his mobile number or his email address.
The customer can later change the credentials at his convenience. The customer who is not registered in the insurer's portal will have no access to an online account as it is yet to be created. The steps to log in for registered users are as follows:
Step 1:The applicant needs to visit the online domain of the insurer.
Step 2:The next step is to browse through the home page and select the customer site link.
Step 3:The customer site contains a web page with the insurer asking for login details such as user name and password.
Step 4:The policyholder has an option to use the mobile number to log indirectly. In this case, the mobile number will be authenticated with a one-time password that expires in 30 seconds, which means that the user cannot use the password after the given time and the access to his profile will be restricted.
Step 5:The customer can also log in using the policy number, but mobile number authentication is a mandatory step and needs verification from the insurer.
Step 6:The customer can also make use of a virtual keyboard as it is effective in preventing data theft.
Step 7:On clearing the verification process, the customer can click the login button, and he will be directed to his online profile containing all his policy details.
Step 8:The user must remember that the password needs to be alpha-numeric and case sensitive.
Step 9:The customer can risk getting locked out of the account if incorrect credentials are entered more than three times.
If the customer is new to the website, he can still create an account. The following steps are followed for new account creation and online access.
Step 1:The applicant needs to visit the online domain of the insurer.
Step 2:The next step is to browse through the home page and select the customer site link.
Step 3:The customer site contains a web page with the insurer providing a link for new registration.
Step 4:On clicking on the new registration link, the customer is directed to the registration web page.
Step 5:The applicant is prompted to enter his policy details along with the date of birth, mobile number, and email address.
Step 6:The customer must also enter policy details that include his occupation, monthly salary, and nominee details.
Step 7:Upon submitting the personal details, the insurer will send a one-time password to the registered mobile number and email address.
Step 8:After the authentication process, the customer needs to set a bouquet of security questions to add an extra layer of data protection.
Step 9:Upon setting the security questions, the customer can set his password, which is case-sensitive and alpha-numeric.
Step 10:On setting the password, the customer needs to go through the login procedure once again to confirm the credentials
Step 11: Following the confirmation process, the customer is given access to his online profile along with user privileges.
The user can also reset the credentials if he forgets the username and password. The following procedure is followed to reset the username:
If the customer is unable to log in due to incorrect password details, he can reset it. The following steps are followed to reset the password:
Step 1:The customer needs to click on the link "forgot password."
Step 2:The customer will be prompted to enter basic details such as username, mobile number, and email address.
Step 3:The insurer will send an authentication mail to the registered email address and an OTP to the mobile number.
Step 4:After authentication, the user will have to follow to log in again to confirm the new credentials, after which he can access his online profile.
The online method provides various options for the customer, such as checking the policy status, premium payment, etc. Some of the advantages of online login are as follows:
The policyholder can find the nearest office location of the insurer with their contact information, phone number, and working hours.
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The customer needs to have his username and password handy without forgetting. The registered users will have to log in using the username and password provided by the insurer.
The insurer will prompt the policyholders to enter their mobile number or registered email ID if they forget their user ID or password and reset it.
Some of the benefits of buying a Kotak e-Term Plan are as follows:
Kotak Life Insurance Company Limited is one of the well-known insurance companies that offer customer-focused products and services. The company served more than 30 million customers nationwide. The company provides a professional approach to dealing with the customers and providing solutions to their problems. The company is known for its several innovative products at nominal rates with easy accessibility and greater flexibility. It believes in a customer-centric approach and has made significant contributions in providing insurance cover for the masses.
†Policybazaar does not endorse, rate or recommend any particular insurer or insurance product offered by any insurer. This list of plans listed here comprise of insurance products offered by all the insurance partners of Policybazaar. For a complete list of insurers in India refer to the Insurance Regulatory and Development Authority of India website, www.irdai.gov.in
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