If you hold an insurance policy with HSBC Life or you are a new user with the joint venture of the company, you can log in with your Email/customer ID on the official website and access your account to check your policy details.
*Note: You can take a look at what is term insurance for a better understanding of the plan and use the term insurance premium calculator to estimate the premiums payable.
Steps to check Your Policy Status with Canara HSBC Oriental Bank of Commerce Life Insurance Company
If you want to check your policy status with Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited, you can follow the below-mentioned steps:
- Make a call on toll-free number 1800-103-0003
- Send SMS using your registered mobile number. Just type the following keywords to address your specific requirement and sent it to 09779030003. You will get a revert on your registered mobile number with the necessary details.
SERVICE
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KEYWORD
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To check the fund details
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FUNDDETAILS 10-digit policy number
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To register the mobile number or view policy status
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REGISTER 10-digit policy number DOB in DDMMYY format
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To check the net asset value (NAV) of the fund
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NAV
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To know the modes of premium payment
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METHODS
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To know the fun value of the policy
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FUNDVALUE 10-digit policy number
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To get a call back from the customer care unit of the insurer
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CALL BACK
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To make or resolve a query or register feedback
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QUERY your message
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To register you email ID
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REG your email Id
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To know about more plans
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ASQ
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You may also like to read about term insurance.
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Via Call Back Facility
In case you want to go for the call-back option. Follow the below-mentioned steps:
- Visit the official website of Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited and click on 'contact us'.
- You will see a drop-down menu, click on that and select 'get a call back'.
- You will be redirected to a new page. Enter your name, email Id, Mobile number. Type your request in the comment box, enter Captcha. Make sure to check on the terms and conditions box and finally click on submit.
- After some time, you will get a call from the customer care department of Canara HSBC Oriental Bank of Commerce Life Insurance Company.
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Branch/Head Office
In case, you wish to request your queries via offline mode, you can visit the nearest branch or head office. To locate the nearest branch, you have to contact customer support.
The head office address is-
Canara HSBC OBC Life Insurance Company Ltd, 2nd Floor, Orchid Business Park, Sector - 48, Sohna Road, Gurugram - 122018, Haryana, India
The address of the registered office is-
Unit No.208, 2nd Floor, Kanchenjunga Building, 18 Barakhamba Road, New Delhi - 110001, India.
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Via email
In case you want to request your queries in a most personalized manner. You can contact customer care support via email.
They have a separate mail for for resident Indians customerservice@canarahsbclife.in and for Non-resident Indians the mail is customercare.NRI@Canarahsbclife.in
The timings to contact the customer care support are:
Mon-Fri: 8 am - 8 pm IST
Sat: 8 am - 6 pm IST