PBPartners unveils its future-ready vision at annual flagship business meet, Shapath 3.0

PBPartners, the PoSP arm of Policybazaar, proudly announced the successful culmination of its flagship annual business meet, Shapath 3.0, held recently in Gurgaon. This event unveiled PBPartners' commitment to fostering innovation, technological advancement, and financial inclusion in the Indian insurance sector. Shapath is an annual meetup of key stakeholders at PBPartners to discuss how the year that went by fared, goals for the new financial year and strategies to upscale the business and boost financial inclusion amongst agent partners. They also discussed how PBPartners has been able to ease customer pain-points by offering customised services and guidance to policyholders; and how to level it up. 

Shapath 3.0 served as a platform for key forces within PBPartners' business ecosystem to come together and discuss ground-breaking strategies for this financial year through an array of presentations, panel discussions, and immersive experiences. The event featured specialized business unit sessions designed to provide valuable insights into PBPartners' strategic initiatives across various sectors, including health, motor and life insurance. These sessions were geared towards enhancing customer experiences and driving insurance penetration.

At the heart of Shapath 3.0 were discussions centered around sustainability and scalability in the insurance industry. Dhruv Sarin, PBPartners' Co-founder, articulated the importance of delivering a seamless experience to partners, enabling them to effectively reach a maximum number of customers. Sarin underscored the significance of streamlining transaction processes and providing agent partners with efficient productivity tools to facilitate engagement. 

Sarin further added “Our efforts last year, coupled with digital efficiencies, a vast agent partner network and an array of products, have been in alignment with the industry’s collective vision to bridge protection gap beyond metros. Our goal for the upcoming year is to construct a robust and sustainable business model that thrives on scalability, firmly anchored on the pillars of technology and data. Leveraging our valuable insights from nearly three years of collaboration with agent partners, customers, and insurance companies, we are committed to forging a seamless partner experience built on trust. By empowering our partners with a cutting-edge platform, spanning 400 cities and 17,000 pin codes, we aim to extend our reach to the depths of India, and not just the nation’s length and breadth. Another key focus area for us this year is consumer-centric innovation that will help financially protect Indians against the 3Ds - Death, Disease and Disability. Our mission is not solely to facilitate insurance transactions but also to empower our agent partners, both intellectually and financially.”