Third-Party Bike Insurance Claim Settlement Process

Decoding Third-Party (TP) Bike Insurance

Before we dive into the claim process, let us clarify what a third-party bike insurance entails. In India, having at least third-party two wheeler insurance is mandatory for all the two-wheelers. This type of insurance covers your legal liability for injuries, death, or property damage caused to a third party in an accident involving your insured bike. It's important to remember that this policy doesn't cover damages to your own vehicle.

How to Claim 3rd Party Insurance for Bike?

The alarming statistics of road accidents in India, with one death every four minutes and two-wheelers involved in 95% of fatalities, underscore the critical importance of two-wheeler insurance. These figures highlight the potential for severe injuries and the need for financial protection in such unfortunate events. However, having insurance is only beneficial if you understand how to claim it effectively, especially in the case of third-party liability. 

Here is a step-by-step process of raising claim 3rd party bike insurance claim:

1. Scenario 1: You're the Victim

   If you've been injured or your property has been damaged by another party's insured bike, here's how to claim third-party insurance:

   Step 1: Immediate Steps:

   • Prioritize Safety: Ensure your safety and that of others involved. If possible, move to a safe location.
   • Gather Information: Collect the at-fault rider's name, contact details, bike registration number, and insurance information. If there are witnesses, get their contact details as well.
   • Report to the Police: File an FIR (First Information Report) at the nearest police station. This is mandatory for any legal claim.
   • Inform the Insurer: Contact the at-fault rider's insurance company to notify them about the accident. Provide them with the policy details and your contact information.
   • Document Everything: Take photos of the accident scene, damages to your vehicle or property, and any injuries you sustained.

   Step 2: Filing the Claim:

   • Collect Documents: Gather all necessary documents, including: 
     • Copy of the FIR
     • Your driving license and vehicle registration certificate (if applicable)
     • Medical reports and bills (if applicable)
     • Repair estimates or bills for property damage
     • Witness statements (if any)
   • Submit to MACT: File the claim application with the Motor Accident Claims Tribunal (MACT) that has jurisdiction over the accident location. Include all supporting documents.

   Step 3: MACT Proceedings:

   • Attend Hearings: The MACT will schedule hearings to determine liability and assess the compensation amount. Be prepared to present your case and evidence.
   • Receive Compensation: Once the MACT issues an award in your favor, the insurance company will settle the claim by paying you the determined compensation.

2. Scenario 2: You're the Perpetrator (At Fault)

   If you cause an accident that results in injuries or damages to a third party, here's how to handle the situation:

   Step 1: Immediate Steps:

   • Safety First: Check for injuries and ensure everyone's safety.
   • Exchange Information: Provide your insurance details to the affected party.
   • Report to the Police: File an FIR at the nearest police station. This is a legal requirement.
   • Inform Your Insurer: Contact your insurance company immediately to report the accident. Provide them with all relevant details.

   Step 2: Claim Handling:

   • Cooperate with the Insurer: Your insurance company will handle the claim process on your behalf. Provide them with any information or documents they require.
   • Attend Hearings (If Necessary): If the case goes to the MACT, you may be required to attend hearings. Your insurance company will typically provide legal representation.

3. Important Points for Both Parties

   • Be Honest and Transparent: Provide accurate information to the police and insurance company.
   • Maintain Records: Keep copies of all documents, communication, and expenses related to the accident.
   • Seek Legal Advice: If needed, consult with a lawyer to understand your rights and obligations.
   • Patience is Key: The claim settlement process can take time. Be patient and persistent.

   By understanding these steps, both victims and perpetrators can navigate the 3rd party bike insurance claim process more effectively and ensure a fair resolution. Remember, responsible behavior and cooperation are crucial throughout the process.

Common Mistakes to be Avoid in Third Party Bike Insurance Claim

• Fleeing the accident site: Don't run away from the place of accident or avoid moving your damaged vehicle. Check if medical aid is required for the other party.
• Not informing police: Avoid skipping to call the police. Even if the party involved in the accident tries for a settlement with you without informing the police, it is again illegal. Remember, police FIR is an essential document that will help in faster claim settlement.
• Remain claim & composed: It is obvious to get stress in such a situation or you may end up being angry or aggressive. Moreover, don't become submissive or accept the blame just like that. Call your insurance company for legal advice.
• Driving under influence of alcohol or drugs: Avoid riding your vehicle while drinking or if you are under the influence of intoxicants, avoid illegal driving. This surely will lead to claim rejection as insurance companies put this in their exclusion list.
• Riding Without RC & DL: Avoid riding the two-wheeler without a valid driving license. Also, keep the RC handy.
• Seek legal advice: Avoid signing any releases to the insurance company until you obtain legal advice or believe that the first estimated value provided by the company is the ultimate.