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The Insurance Regulatory and Development Authority of India (IRDAI) is the apex authority that regulates the Indian insurance sector. It has set some essential rules that insurance companies and policyholders must follow to ensure fair practices and transparent transactions. They include faster claim settlement, eliminating malpractices, effective grievance redressal, and fraud prevention. This article dives deep into IRDAI car insurance guidelines, helping you make an informed decision when buying a car insurance policy.
Have a look at the following points that highlight the importance of IRDAI regulations for car insurance:
A third-party car insurance policy is mandatory by motor laws in India. It protects the car owner from liabilities arising out of third-party losses (injury/death) and property damages. Here are IRDAI regulations on third-party liability insurance:
Though comprehensive car insurance is not mandatory, it is advised to opt for this plan for exhaustive coverage. It covers both third party liabilities and damages to own vehicle. The following are the IRDAI guidelines for a comprehensive car insurance policy.
The following are various ways that IRDAI has implemented to make car insurance more affordable:
Every car insurance policy has some exclusions mentioned in the policy document. These are some of the most common situations for which the insurer doesn't provide a claim. Have a look:
Note: Carefully go through your car insurance policy to know what all is not covered.
Here is the list of certain timelines defined by IRDAI for fair & timely transactions:
Service | Maximum TAT (Turnaround time) |
Policy Issuance or Cancellation | 15 days |
Copy of the Proposal | 30 days |
Appointing a Surveyor | Within 72 hours of intimation of loss |
Conducting a Survey | 48 hours from the appointment |
Survey Report Submission | 30 days |
Addendum Report | 15 days |
Communication for submitting additional documents | 7 days |
Claim Settlement or Rejection | 30 days |
Grievance Acknowledgement | 3 days |
Grievance Resolution | 15 days |
Source: https://irdai.gov.in/documents/37343/369581/Motor+Insurance+Handbook+(English).pdf/44f2a216-f063-9acd-b062-70b6aca97c0f?version=1.0&t=1631528776152
IRDAI has defined some guidelines on car insurance renewal. These include:
A car is considered to be a total loss by the insurance company when its repair cost is higher than 75% of its IDV. This is applicable if the damage arises from an accident, natural calamity, or other covered risks. Here are IRDAI guidelines for the same:
Depreciation is the reduction in the market value of a car. It increases with the time & vehicle age and is an important element to calculate the claim amount. On the other hand, IDV is the approximate current market value of the car. Vehicle owners can easily calculate their car's IDV by using an IDV calculator available online. Below is the table showcasing the vehicle depreciation rates as per IRDAI.
Vehicle Age | Depreciation Percentage |
Up to 6 months | 5% |
Above 6 months, below 1 year | 15% |
Above 1 year, less than 2 years | 20% |
More than 2 years, not exceeding 3 years | 30% |
Above 3 years, less than 4 years | 40% |
More than 4 years, below 5 years | 50% |
Note: The IDV of vehicles older than 5 years and of discontinued models is to be determined on the basis of a mutual understanding between the insurer and the car owner.
To ensure better protection for policyholders and streamlined processes for insurance companies, the IRDAI regularly updates their car insurance guidelines. Here are some recent changes:
Vehicle ownership is a great privilege but comes with some responsibilities. As a car owner, you must know and follow these car insurance guidelines set by IRDAI to ensure compliance with laws and continuous protection for you and your car. With these car insurance rules, you can benefit from better claim processing, clear total loss rules, and flexible car insurance renewal options.
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*Savings are based on the comparison between the highest and the lowest premium for own damage cover (excluding add-on covers) provided by different insurance companies for the same vehicle with the same IDV and same NCB. Actual time for transaction may vary subject to additional data requirements and operational processes.
+Savings are based on the maximum discount on own damage premium as offered by our insurer partners.
##Claim Assurance Program: Pick-up and drop facility available in 1400+ select network garages. On-ground workshop team available in select workshops. Repair warranty on parts at the sole discretion of insurance companies. Dedicated Claims Manager. 24x7 Claim Assistance.
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*Savings are based on the comparison between the highest and the lowest premium for own damage cover (excluding add-on covers) provided by different insurance companies for the same vehicle with the same IDV and same NCB. Actual time for transaction may vary subject to additional data requirements and operational processes.
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