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Tata AIA Life Insurance Customer Care

Tata AIA life insurance is one of the top of life insurance providers in India offering plans to fit the needs of customers with different requirements. Tata AIA life insurance customer care can help customers get in touch with the customer staff to get their insurance related queries resolved.

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The Policybazaar Advantage
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Dedicated claim support for family FREE
Policybazaar team will help and support you at the time of claim. A personal claim handler from our team of experts will get in touch with you when your nominee applies for a claim on our website.
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We will make sure you get what is promised by the advisors. We conduct regular monitoring of our calls to make sure you get the best experience.
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The discounts will be valid for the entire policy payment term and is not available if you choose to buy the insurance through offline agents.
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Our advisors are available in more than 55 cities across India and can help you at your doorstep in understanding the plans and in documentation.
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Refund at the click of a button
In case you aren’t happy with your purchase, you can cancel your policy hassle-free at the click of a button. We will help you with the cancellation and refund of your policy.

Let us take a look at how you can get in touch with the Tata AIA life insurance customer care number and staff.

one crore term plan
plus

Term Plans

₹1
Crore

Life Cover

@ Starting from ₹ 16/day+

₹50
LAKH

Life Cover

@ Starting from ₹ 8/day+

₹75
LAKH

Life Cover

@ Starting from ₹ 12/day+

How to Get in Touch with the Tata AIA Life Insurance Customer Care?

Tata AIA Life Insurance provides a comprehensive Tata AIA life insurance customer care service that caters to both existing and prospective policyholders. Whether you have queries about your current life insurance policy or are considering a new plan, their customer support team is easily accessible through multiple channels. Here's how you can reach them:

  1. For Existing Tata AIA Life Insurance Plans

    If you're an existing customer with Tata AIA Term Insurance, you can contact Tata AIA life insurance customer care through the following ways:

    Toll-Free Number:

    Call the toll-free number 1-860-266-9966 (available from 9 AM to 9 PM, Monday to Saturday) to resolve any queries related to your existing insurance policy.

    Email:

    Send your inquiries to customercare@tataaia[dot]com. Be sure to include your policy number and relevant details to expedite your request.

    SMS Service:

    SMS 'SERVICE' to 58888 to receive assistance related to your life or term insurance policy.

    Branch Visit:

    Visit any Tata AIA Life branch nearest to you for in-person assistance. You can locate the nearest branch using the Branch Locator on their website.

    WhatsApp:

    Reach Tata AIA on WhatsApp by sending 'Hi' to 7045669966 for instant assistance on policy services, premium payments, or any other queries.

  2. For New Tata AIA Life Insurance Plans

    If you are exploring Tata AIA Life Insurance for new policies, you can reach Tata AIA life insurance customer care through these options:

    Toll-Free Number:

    Dial 1-860-266-9966 for assistance with selecting and purchasing a new policy.

    Online Contact Form:

    Fill out the Contact Us form available on the Tata AIA website with your details, and a customer service representative will get in touch with you.

    Email:

    Send an email to customercare@tataaia[dot]com, specifying that you're interested in learning more about new policies.

    Live Chat:

    Use the Live Chat feature on the Tata AIA Life insurance’s website to get in touch with Tata AIA life insurance customer care number in real-time about life insurance benefits and policy options.

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How To Use the Tata AIA Life Insurance Customer Care Portal?

The Tata AIA Life Insurance Customer Care portal is a user-friendly online platform that allows policyholders to manage their policies effortlessly. Here’s how you can use it:

Step 1: Visit the Tata AIA Life Website and click on 'Customer Portal' and either log in with your existing credentials or register using your policy number and basic details.

Step 2: Once logged in, you can view your policy details, premium due dates, policy status, and download policy documents.

Step 3: Use the portal to make premium payments or other policy services.

Using the Tata AIA Life Customer Care portal ensures that you can manage your policies conveniently without the need for calling or visiting a branch.

How Does the Tata AIA Life Insurance Customer Care Help You?

Tata AIA llife insurance customer care team provides help in the following ways:

  • Policy Information: Clarifying details about existing policies, sum assured, riders, and benefits.

  • Premium Payment Assistance: Help with premium due dates, payment methods, and confirming payments.

  • Policy Renewal: Support in your policy renewal or updating your contact and personal details.

  • Claim Assistance: Guidance through the process of filing life insurance claims, document submission, and status tracking.

  • New Policy Purchase: Help with choosing the right insurance product based on your financial goals and lifestyle.

  • Policy Servicing: Making changes to policy nominations, addressing fund switch requests (for ULIPs), and adding life insurance riders to policies.

  • Complaints and Grievances: Assistance with raising complaints or resolving issues related to policies or services.

Wrapping it Up!

Tata AIA Life Insurance offers comprehensive customer care, making it easy for both existing and new customers to manage policies, pay premiums, and get support. With multiple channels like phone, email, WhatsApp, and a user-friendly online portal, assistance is quick and efficient. Whether for claims, policy updates, or purchasing a new plan, Tata AIA ensures a smooth, hassle-free experience, helping you secure your financial future with confidence.


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Policybazaar does not endorse, rate or recommend any particular insurer or insurance product offered by any insurer. This list of plans listed here comprise of insurance products offered by all the insurance partners of Policybazaar. For a complete list of insurers in India refer to the Insurance Regulatory and Development Authority of India website, www.irdai.gov.in



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