Checking your policy status regularly helps you keep a track of premium payments, policy benefits, and important renewal dates. Max life insurance offers multiple ways to check the policy status such as via call, email, or SMS. You can also check the max life insurance policy status online by policy number in just a few simple steps.
Let’s discuss how to check Axis Max Life Insurance Policy Status:
Steps to Check Axis Max Life Insurance Policy Status Online by Policy Number
Axis Max Life Insurance offers both online and offline options to check the details of the max Life Insurance policy. The online process includes logging into the Max Life customer care portal, where policyholders can pay their premiums, download the payment receipt, and check the max life insurance policy details.
Here are steps on how you can check max life insurance policy status online:
Step 1: Visit the official Axis Max Life Insurance website.
Step 2: Click on the 'Customer Login' button at the top right corner of the page. A drop down menu will pop out containing options like 'Pay Premium,' 'Track Application,' 'Claims Centre,’ etc.
Step 3: Choose an option, and you'll be redirected to a different webpage.
Step 4: To access your Axis Max Life Insurance policy information, you'll need to provide these details:
Step 5: Once you've accurately filled in the information, you'll gain access to the Axis Max Life Insurance customer login portal
Step 6: Next, enter your policy number to check Axis Max Life Insurance policy status.
Other Methods to Check Axis Max Life Insurance Policy Status
Below are some other methods to check the Max life insurance policy details, apart from the website:
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By Call
You can easily check the Max life insurance policy details, such as status and pending requirement of application by calling on
0124 648 8900 between 9 AM to 9 PM, Monday to Sunday, for ongoing applications or new plans:
Call 1860 120 5577 between 9 AM to 9 PM, Monday to Saturday, for existing Max life policy details.
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By SMS
Text a short code (provided by the company) to 5616188 to receive max life insurance policy details via SMS.
Codes To Send SMS To Axis Max Life Insurance For Policy Details
Codes |
Details |
PR |
Duplicate of premium receipt |
Status |
Status of Policy |
NAV |
Net Asset Value |
LAP |
Last Amount Paid |
Due Date |
Policy Due Date |
FV |
Fund Value |
US |
Unit Statement |
CS |
Certificate of Premium Paid |
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By Email
Any query about Max life insurance policy status can be shared on service[dot]helpdesk@maxlifeinsurance[dot]com,.
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Visiting Branch Office
You can visit the max life insurance company’s nearest branch to settle any queries regarding the max life insurance policy status check.
What Information Can You Access in Your Policy Status?
When checking your Axis Max Life Insurance policy status, you can access important details about your policy, such as:
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Premium Payment Status: Check if your premium payments are up to date or if there are any pending payments.
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Policy Due Date: View the next due date for your premium payments to ensure you don't miss any.
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Sum Assured: See the total coverage amount or sum assured of your policy.
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Policy Term Details: Review the duration of your policy and how many years are remaining.
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Nominee Information: Confirm the details of your nominee(s) in case you need to update them.
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Riders or Add-ons: Check if your policy includes any additional riders (like accidental death benefit or critical illness cover).
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Policy Maturity Date: Know the maturity date when your policy will end, especially important for endowment or savings plans.
How To Register And Check Axis Max Life Insurance Policy Details?
Here is how to register yourself and then check your max life insurance policy details:
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Online
You can check your Axis Max Life Insurance policy details by policy number online by going to the company’s website and logging into your policy account. You need to enter your policy number or registered mobile number along with your date of birth to access your policy details online. Upon finishing the registration procedure, you will gain access to various self-service features offered on the website www[dot]maxlifeinsurance[dot]com.
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Mobile Phone
You can access your max life insurance policy details from your smartphone by texting your policy number (in XXXX format) from your registered mobile number. On the detail validation, all the policy details will be sent to your number via SMS.
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Customer Care
You can get in touch with customer care at 1860 120 5577 by sharing your policy number with the customer care executive.
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Company Branch
You can visit the company’s nearest branch to see the details of your life or term insurance policy in an offline mode.
How do you reset the login password to check the Axis Max Life Insurance policy status?
Here are the steps to reset login password to check Axis Max Life Insurance policy status:
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Step 1: If you've forgotten your password, access the login portal and click on the 'forgot password' option. It will lead you to a page where you can check your Axis Max Life Insurance policy status.
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Step 2: Next, provide the necessary details, including your customer ID, registered email address, and policy number.
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Step 3: After entering these details, click on the submit button.
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Step 4: Check your email inbox; you should receive an email containing a link to reset your password.
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Step 5: Click on the provided link in the email to set a new password to check your Max Life insurance policy status and details.
How Can I Recover the Username to Check Axis Max Life Insurance Policy Status?
You can recover the max life policy details username in the following ways:
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Step 1: Click on the ‘Forgot username’ option on the max life insurance policy details page
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Step 2: Fill in the required information like policy number, customer ID, and email address
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Step 3: Click on ‘Submit’ to receive the max life policy status username easily
Common Issues When Checking Axis Max Life Insurance Policy Status
Sometimes, policyholders face issues while checking their Axis Max Life Insurance policy status. Here are some common problems and solutions:
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Login Issues: If you can’t log into your account, ensure you’re using the correct credentials. If forgotten, you can reset your password via the "Forgot Password" option.
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Incorrect Information Displayed: Occasionally, policy details may not be updated instantly. In such cases, try checking again after some time or contact customer service.
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Policy Not Found: If your policy doesn’t appear, ensure it’s linked to your online account. You may need to register the policy using your policy number.
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Slow or Unresponsive Website/App: If the Max Life website or app is slow, it could be due to technical issues or high traffic. Try accessing it during off-peak hours or via a different browser/device.
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Mobile Number/Email Not Updated: If your contact details are outdated, you may not receive notifications or OTPs for login. Update your contact details to avoid this issue.
Why Should You Buy Axis Max Life Insurance Plans?
Here is a list of all the important reasons why you should buy max life insurance plans:
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Low Premiums: Max life insurance provides several plans that are budget-friendly. You can buy term insurance plan at highly affordable premiums that provide a large life cover for the long term.
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Transparent: Buying life insurance plans online provides you with more transparency as you are getting in touch directly with the insurance company. This way you will have a better understanding of the policy details and documents.
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Convenient: Max life insurance plans are easy to understand and convenient to buy. You can buy various types of life insurance policies from Axis Max Life Insurance online or offline and check their policy status from the comfort of your home.
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Flexible: You can customize the max term insurance plans as per your needs. For example, you can select your ideal policy and premium payment term along with adding riders to the base plan for enhanced coverage. You can also purchase life insurance plans that invest in market funds of varying risks to fit your risk appetite.
What Documents Do You Need To Buy Or Update Axis Max Life Insurance Plan?
Following is a list of documents required to buy life insurance plan or to update a plan of Axis Max Life Insurance:
Official documents |
- Voter ID
- Passport
- Aadhaar card
- PAN Card/Form 60
- Job card issued by NREGA, signed by the State Government’s officer
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Income Proof |
For Salaried people
- Statement of bank showing salary credit of last 3 months
- Last 2 year ITRs
- Latest Form 16
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For Self-employed:
- For the last 2 years, ITRs not filed in the same year
- Income computation
- Audited balance sheet certified by CA and profit loss account of last 2 years
- Form 26 AS
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Address Proof |
- Electricity, piped gas, water or other utility bills
- PPO (Pension Payment Orders) for retired individuals
- Property or Municipal Tax Receipt
- Allotment of Accommodation letter from the employer
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*Note: The list of documents required to buy life insurance may differ for different policies and insurers.
How Can NRIs Check Policy Status Of Axis Max Life Insurance?
NRIs can check Policy Status of Axis Max Life Insurance in the following ways:
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NRIs can either send email at nri.helpdesk@maxlifeinsurance.com
OR
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NRIs can call the NRI helpdesk of Axis Max Life Insurance at 011-71025900, 011-61329950 (9:00 AM to 6:00 PM Monday to Saturday)
About Axis Max Life Insurance
Axis Max Life Insurance Company Limited is a joint venture between two renowned financial organizations, Max Financial Services Limited and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions to customers, through its multichannel distribution including agency and third party distribution partners to over 30 lakh customers. You can easily buy Axis Max Life Insurance policies from Policybazaar and also receive assistance from Policybazaar insurance advisors in case of any doubt or query.