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How to Check Axis Max Life Insurance Policy Status? 

Axis Max Life Insurance, a leading life insurance company, provides various insurance solutions to fit the different needs of various individuals. If you have a Max life insurance plan, staying updated on your Max policy status is important for the right financial planning.

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Checking your policy status regularly helps you keep a track of premium payments, policy benefits, and important renewal dates. Max life insurance offers multiple ways to check the policy status such as via call, email, or SMS. You can also check the max life insurance policy status online by policy number in just a few simple steps. 

Let’s discuss how to check Axis Max Life Insurance Policy Status: 

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Steps to Check Axis Max Life Insurance Policy Status Online by Policy Number

Axis Max Life Insurance offers both online and offline options to check the details of the max Life Insurance policy. The online process includes logging into the Max Life customer care portal, where policyholders can pay their premiums, download the payment receipt, and check the max life insurance policy details. 

Here are steps on how you can check max life insurance policy status online: 

Step 1: Visit the official Axis Max Life Insurance website.

Step 2: Click on the 'Customer Login' button at the top right corner of the page. A drop down menu will pop out containing options like 'Pay Premium,' 'Track Application,' 'Claims Centre,’ etc.

Step 3: Choose an option, and you'll be redirected to a different webpage.

Step 4: To access your Axis Max Life Insurance policy information, you'll need to provide these details:

  • Username

  • ID

  • Password

Step 5: Once you've accurately filled in the information, you'll gain access to the Axis Max Life Insurance customer login portal

Step 6: Next, enter your policy number to check Axis Max Life Insurance policy status.

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Other Methods to Check Axis Max Life Insurance Policy Status 

Below are some other methods to check the Max life insurance policy details, apart from the website: 

  1.  By Call

    You can easily check the Max life insurance policy details, such as status and pending requirement of application by calling on 

     0124 648 8900 between 9 AM to 9 PM, Monday to Sunday, for ongoing applications or new plans:

    Call 1860 120 5577 between 9 AM to 9 PM, Monday to Saturday, for existing Max life policy details.

  2. By SMS

    Text a short code (provided by the company) to 5616188 to receive max life insurance policy details via SMS.

    Codes To Send SMS To Axis Max Life Insurance For Policy Details

    Codes Details
    PR Duplicate of premium receipt
    Status Status of Policy
    NAV Net Asset Value
    LAP Last Amount Paid
    Due Date Policy Due Date
    FV Fund Value
    US Unit Statement
    CS Certificate of Premium Paid
  3. By Email

    Any query about Max life insurance policy status can be shared on service[dot]helpdesk@maxlifeinsurance[dot]com,.

  4. Visiting Branch Office

    You can visit the max life insurance company’s nearest branch to settle any queries regarding the max life insurance policy status check.

What Information Can You Access in Your Policy Status?

When checking your Axis Max Life Insurance policy status, you can access important details about your policy, such as:

  • Premium Payment Status: Check if your premium payments are up to date or if there are any pending payments.

  • Policy Due Date: View the next due date for your premium payments to ensure you don't miss any.

  • Sum Assured: See the total coverage amount or sum assured of your policy.

  • Policy Term Details: Review the duration of your policy and how many years are remaining.

  • Nominee Information: Confirm the details of your nominee(s) in case you need to update them.

  • Riders or Add-ons: Check if your policy includes any additional riders (like accidental death benefit or critical illness cover).

  • Policy Maturity Date: Know the maturity date when your policy will end, especially important for endowment or savings plans.

How To Register And Check Axis Max Life Insurance Policy Details?

Here is how to register yourself and then check your max life insurance policy details:

  • Online
    You can check your Axis Max Life Insurance policy details by policy number online by going to the company’s website and logging into your policy account. You need to enter your policy number or registered mobile number along with your date of birth to access your policy details online. Upon finishing the registration procedure, you will gain access to various self-service features offered on the website www[dot]maxlifeinsurance[dot]com. 

  • Mobile Phone
    You can access your max life insurance policy details from your smartphone by texting your policy number (in XXXX format) from your registered mobile number. On the detail validation, all the policy details will be sent to your number via SMS.

  • Customer Care
    You can get in touch with customer care at 1860 120 5577 by sharing your policy number with the customer care executive.

  • Company Branch
    You can visit the company’s nearest branch to see the details of your life or term insurance policy in an offline mode.

How do you reset the login password to check the Axis Max Life Insurance policy status?

Here are the steps to reset login password to check Axis Max Life Insurance policy status:

  • Step 1: If you've forgotten your password, access the login portal and click on the 'forgot password' option. It will lead you to a page where you can check your Axis Max Life Insurance policy status.

  • Step 2: Next, provide the necessary details, including your customer ID, registered email address, and policy number.

  • Step 3: After entering these details, click on the submit button.

  • Step 4: Check your email inbox; you should receive an email containing a link to reset your password.

  • Step 5: Click on the provided link in the email to set a new password to check your Max Life insurance policy status and details.

Life Insurer Details

How Can I Recover the Username to Check Axis Max Life Insurance Policy Status?

You can recover the max life policy details username in the following ways:

  • Step 1: Click on the ‘Forgot username’ option on the max life insurance policy details page

  • Step 2: Fill in the required information like policy number, customer ID, and email address 

  • Step 3: Click on ‘Submit’ to receive the max life policy status username easily

Common Issues When Checking Axis Max Life Insurance Policy Status

Sometimes, policyholders face issues while checking their Axis Max Life Insurance policy status. Here are some common problems and solutions:

  • Login Issues: If you can’t log into your account, ensure you’re using the correct credentials. If forgotten, you can reset your password via the "Forgot Password" option.

  • Incorrect Information Displayed: Occasionally, policy details may not be updated instantly. In such cases, try checking again after some time or contact customer service.

  • Policy Not Found: If your policy doesn’t appear, ensure it’s linked to your online account. You may need to register the policy using your policy number.

  • Slow or Unresponsive Website/App: If the Max Life website or app is slow, it could be due to technical issues or high traffic. Try accessing it during off-peak hours or via a different browser/device.

  • Mobile Number/Email Not Updated: If your contact details are outdated, you may not receive notifications or OTPs for login. Update your contact details to avoid this issue.

Why Should You Buy Axis Max Life Insurance Plans?

Here is a list of all the important reasons why you should buy max life insurance plans:

  • Low Premiums: Max life insurance provides several plans that are budget-friendly. You can buy term insurance plan at highly affordable premiums that provide a large life cover for the long term. 

  • Transparent: Buying life insurance plans online provides you with more transparency as you are getting in touch directly with the insurance company. This way you will have a better understanding of the policy details and documents. 

  • Convenient: Max life insurance plans are easy to understand and convenient to buy. You can buy various types of life insurance policies from Axis Max Life Insurance online or offline and check their policy status from the comfort of your home.

  • Flexible: You can customize the max term insurance plans as per your needs. For example, you can select your ideal policy and premium payment term along with adding riders to the base plan for enhanced coverage. You can also purchase life insurance plans that invest in market funds of varying risks to fit your risk appetite.

What Documents Do You Need To Buy Or Update Axis Max Life Insurance Plan?

Following is a list of documents required to buy life insurance plan or to update a plan of Axis Max Life Insurance:

Official documents
  • Voter ID
  • Passport
  • Aadhaar card
  • PAN Card/Form 60
  • Job card issued by NREGA, signed by the State Government’s officer

Income Proof
For Salaried people
  • Statement of bank showing salary credit of last 3 months
  • Last 2 year ITRs
  • Latest Form 16
For Self-employed:
  • For the last 2 years, ITRs not filed in the same year
  • Income computation
  • Audited balance sheet certified by CA and profit loss account of last 2 years
  • Form 26 AS
Address Proof
  • Electricity, piped gas, water or other utility bills
  • PPO (Pension Payment Orders) for retired individuals
  • Property or Municipal Tax Receipt
  • Allotment of Accommodation letter from the employer

*Note: The list of documents required to buy life insurance may differ for different policies and insurers.

How Can NRIs Check Policy Status Of Axis Max Life Insurance?

NRIs can check Policy Status of Axis Max Life Insurance in the following ways:

  • NRIs can either send email at nri.helpdesk@maxlifeinsurance.com
    OR

  • NRIs can call the NRI helpdesk of Axis Max Life Insurance at 011-71025900, 011-61329950 (9:00 AM to 6:00 PM Monday to Saturday)

About Axis Max Life Insurance

Axis Max Life Insurance Company Limited is a joint venture between two renowned financial organizations, Max Financial Services Limited and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions to customers, through its multichannel distribution including agency and third party distribution partners to over 30 lakh customers. You can easily buy Axis Max Life Insurance policies from Policybazaar and also receive assistance from Policybazaar insurance advisors in case of any doubt or query.

FAQs

  • Q: How can I check my Axis Max Life Insurance Policy Status?

    Ans: You can check your Axis Max Life Insurance Policy Status by following these steps:
    • Log in to the official website of Axis Max Life Insurance.
    • Click on 'Customer Login,' choose your desired option, and provide your login details.
    • Once logged in, enter your policy number to check the status.
  • Q: What do I do if I forget my Axis Max Life Insurance account password while trying to check policy status?

    Ans: If you forget your password, follow these steps to reset it:
    • Click on 'Forgot Password' on the login portal.
    • Provide your customer ID, registered email address, and policy number.
    • Receive an email with a password reset link.
    • Use the link to set a new password and proceed to check your policy status.
  • Q: Can I check my Axis Max Life Insurance policy status without my policy number?

    Ans: No, you will need your policy number for checking the status. However, if you forget your password, you can reset it using your customer ID, registered email address, and policy number as part of the password recovery process.
  • Q: How frequently can I check my Axis Max Life Insurance policy status online?

    Ans: You can check your Axis Max Life Insurance policy status online at any time that is convenient for you by logging in to your account on the official website.
  • Q: What is the toll-free number for Axis Max Life Insurance policy status check?

    Ans: The toll-free number for Axis Max Life Insurance policy status check is 18601205577.
  • Q: In how many ways can I check my Axis Max Life Insurance policy status?

    Ans:
    • On Call: Call 18601205577 (Monday to Saturday, 09:00 AM to 06:00 PM).
    • By SMS: Send an SMS with the specific code to 5616188.
    • By Email: Email service.helpdesk@maxlifeinsurance.com.
    • Visit Branch Office: Visit the nearest Axis Max Life Insurance branch.
  • Q: Can I check Axis Max Life Insurance policy status online by policy number?

    Ans: Yes, visit the official Axis Max Life Insurance website, click 'Customer Login,' provide login details, and enter your policy number.
  • Q: What's the process to recover Axis Max Life Insurance username?

    Ans: You can visit the website and click on 'Forgot Username,' fill required information (policy number, customer ID, email), and submit to receive the username.
  • Q: How can NRIs check Axis Max Life Insurance policy status?

    Ans:
    • Email: nri.helpdesk@maxlifeinsurance.com
    • Call: 0124 - 5098162; 0124 - 4905150 (Monday to Saturday, 9:00 AM to 6:00 PM).
  • How to calculate the term insurance premium online?

    Ans: You can easily calculate the term insurance premium online by using the term plan calculator online tool
  • What are the benefits of term life insurance?

    Ans: Here are 4 common benefits of term insurance:
    • Low premium rates
    • Tax Benefits
    • Death Benefit
    • Long term coverage
  • What are the key features of term life insurance?

    Ans: Below mentioned are the key features of a best term insurance policy in India:
    • Affordable premium rates
    • Long-tenure life protection
    • Easy to understand and buy
    • Riders availability
    • Whole life protection
    • Tax benefits
  • What are the key features of a best term insurance plan in India?

    Ans: Let's understand what is term life policy here. Term insurance offers financial protection for a certain period to the policyholder, thereby, offering a lump sum payout if the policyholder unfortunately passes away during the policy term.
  • How to check Axis Max Life Insurance policy status online?

    Ans: To do Axis Max Life Insurance policy status check online, visit the Axis Max Life Insurance website, log in using your username, ID, and password, and enter your policy number.
  • Where do I find the login option on the Axis Max Life Insurance website?

    Ans: You can click 'Customer Login' at the top right corner of the page to find the login option on the Axis Max Life Insurance website.
  • What information do I need to log in to Axis Max Life Insurance?

    Ans: To log in to Axis Max Life Insurance, you need Username, ID, and password.

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