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Max life insurance company has been operational for more than a decade and works with a simple vision in mind. The company strives to be one of the most admired companies offering financial protection to its customers in India and abroad. Max Life provides financial protection through its various financial products like savings, protection, and retirement solutions, whereas to become the most admired company, they offer dedicated customer support where customers can get in touch with Max life insurance customer care to get their issues and queries regarding the policy resolved.
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But before we get into how you can contact the company’s customer help, let us learn a bit more about the Max Life Insurance company.
Max life insurance is one of India’s leading private insurance providers with a Claim Settlement Ratio (CSR) of 99.50% in the financial year 2022-23. The insurance company has over 269 offices pan India with over 14, 000 employees working to provide life insurance, term insurance, health insurance, retirement plans, child plans, and investment plans.
The company focuses on providing the best customer experience and thus offers several ways in which customers can get in touch with the company to get their issues resolved. Let us see the various channels through which you can contact Max life insurance customer support.
Term Plans
Here are the different ways to contact Max Life Insurance Customer Care –
Max Life Insurance Customer Care Email ID
You can connect with the max life insurance via email by writing to them on their email ID
For Indian Customers: service[dot]helpdesk@maxlifeinsurance[dot]com
The company’s NRI customers can reach out at the following email address
For NRI Customers: nri[dot]helpdesk@maxlifeinsurance[dot]com
Max Life Insurance Whatsapp Number
The max life customers can contact the insurance provider by texting ‘Hi’ on the following number using their registered mobile number
Max Life Insurance Customer Care Number on Whatsapp - 742 839 6005
Max Life Insurance Customer Care Number to check Policy Details
Call the helpline number 1860 120 5577 for details about your Max life insurance policy.
Max Life Insurance Customer Care Number
Customers in India and abroad can reach out to the company’s customer support by calling on the Max life insurance customer care toll free number stated below:
For Indian Customers: 1860 120 5577
(from 9 AM to 6 PM, on Monday to Saturday)
For NRI Customers: +91 11 61329950
+91 11 71025900
(from 9 AM to 6 PM, IST)
Max Life Insurance Branch Location
You can visit the nearest Max Life Insurance or Axis Bank Branch near you. The best way to locate the nearest branch is by going to the company’s website and entering your State, City, and Pin Code on the company’s contact us page.
Max Life Insurance Request a Callback
You can request a callback for the financial experts at max life insurance by submitting the following information
For Indian Customers
Name
Mobile Number
City of Residence
Email Address
For NRI Customers
Name
Email Address
Current Country of Residence
Expected Visit Date to India
ISD Code
Phone Number
Current Address
Your query
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Customers can get in touch with the max life insurance customer care claim support in the following ways.
Email ID: claims[dot]support@maxlifeinsurance[dot]com
Toll-Free Number: 0124 421 9090 extension
1860-120-5577
70047 64367
(from 9 AM to 6 PM anytime between Mondays to Saturdays)
Whatsapp: +91- 982 197 5900
For Cashless Benefit Claims: phs[dot]mli@paramounttpa[dot]com
For Group Claims:
Email ID: group[dot]claimsupport@maxlifeinsurance[dot]com
Phone Number: 9871572776
0124 421 9090 ext .9699
(Monday to Saturday, 9 AM to 6 PM)
Write a Letter to the following address:
For Life, Group, & Health Claims
Max Life Insurance Company
Operations Center - 2nd Floor
90A, Sector 18, Udyog Vihar
122015 Gurugram, India
For Cashless Benefit Claims
Paramount Health Services Pvt. Ltd.
D-39, Okhla Industrial Area, Phase 1,
Near D. D. Motors,
110 020 New Delhi, India
The Max Life Insurance company also offers a customer login page which you can use to manage your policy yourself. All you need to do is enter your mobile number/policy number/email id and date of birth and log in. You can use this portal to
Make premium payments online
Keep track of the payments history
Stay updated on the progress of your policy features and benefits
You can check your Max Life Insurance policy details using any of the following methods:
Customer Care
Call 1860 120 5577 with your policy number to get information about your life insurance plan.
Online
Visit the Max Life Insurance customer portal at www[dot]maxlifeinsurance[dot]com. After registering, access your policy details and use various self-service options.
Branch
Visit the nearest Max Life Insurance branch for assistance.
Mobile
SMS your policy number (in xxxx format) to xxxxx from your registered mobile number. After validation, your policy details will be sent via SMS.
For a convenient way to check your Max Life Insurance policy details, use the Max Life Insurance online customer portal. Here's how:
Step1: Visit the official website of Max Life Insurance at www[dot]maxlifeinsurance[dot]com.
Step 2: Log In using the ‘Customer Login’ option, and enter your registered mobile number/email address, policy number, and date of birth.
Step 3: Enter OTP received on your registered mobile and email.
Step 4: Click on “View Policies Details” to access detailed information, pay premiums, and update personal information.
*Note: You can explore tabs for a summary, transaction history, and personal information. You can also check fund information and switch funds on the Fund/Refund Tab for ULIP policies.
NRIs can check Max Life Insurance Policy Status in the following ways:
NRIs can send email at nri.helpdesk@maxlifeinsurance.com
OR
NRIs can call the NRI helpdesk of Max Life Insurance at 0124 - 5098162; 0124 - 4905150 (9:00 AM to 6:00 PM - from Monday to Saturday)
†Policybazaar does not endorse, rate or recommend any particular insurer or insurance product offered by any insurer. This list of plans listed here comprise of insurance products offered by all the insurance partners of Policybazaar. For a complete list of insurers in India refer to the Insurance Regulatory and Development Authority of India website, www.irdai.gov.in
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