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Axis Max Life Insurance is one of the top insurance providers in the country with over 304 offices pan India. With a CSR of 99.65% in FY 2023-24, the company provides comprehensive life insurance solutions through its innovative products and has been a consistent performer in terms of the claim settlement ratio. Let’s see what is Max life claim settlement ratio and its benefits.
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A Claim settlement ratio is the ratio of the number of claims registered by the customers in a financial year against the number of claims paid. This ratio is released by the Indian regulatory body, IRDAI (Insurance Regulation and Development Authority of India), every financial year. The CSR value helps you analyze the capability of the insurance company in settling your claims, and ensuring that your loved ones can live their lives comfortably in the event of your unfortunate death.
The higher the claim settlement ratio, the better it is for you. A higher claim settlement ratio means the insurer is capable enough to pay off your claims. According to IRDAI’s annual report, the Max life claim settlement ratio for the financial year of 2023-24 is 99.65%. Max Life has consistently been showing great CSR values for the past few years.
Let us see how the Max Life Claim Settlement Ratio is calculated:
Max Claim Settlement Ratio = (Total Claims Settled / Total Claims Registered)
It is very crucial for an insurer to maintain a good CSR track record every year. As a claim settlement ratio over 95% is considered good, Axis Max Life Insurance has consistently shown growth in settling claims over the past few years. Let’s discuss the Axis Max Life Insurance Claim Ratio for the last 7 years:
Term Plans
| Axis Max Life Insurance claim settlement ratio for the past 7 years | |
| Year | Max Claim Settlement Ratio |
| 2023-24 | 99.65% |
| 2022-23 | 99.51% |
| 2020-21 | 99.35% |
| 2019-20 | 99.22% |
| 2018-19 | 98.74% |
| 2017-18 | 98.26% |
| 2016-17 | 97.81% |
| 2015-16 | 96.95% |
The CSR values are one of the major aspects to consider while looking for an insurance company. The max life claim settlement ratio in the year 2021-22 indicates the company’s quick settling of death claims in an easy and hassle-free way.
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Here is a list of all the benefits of a Axis Max Life Insurance Claim Settlement Ratio:
The company has robust financial strength. In the assessment year 2021, it achieved its best finances. The sum assured in force (individual) is Rs. 1,779,409 Crores with Rs 1,50,836 Crores assets under management in the Financial year 2020-21.
Personalized claim assistance is another alluring factor of life insurance policies offered by Max Life. A dedicated office is appointed with 5 working days after a claim is registered. This aids in fast and hassle-free claim settlement.
Max life insurance settles the registered claims in a day under its InstaClaim, if the below conditions are satisfied:
Claim amount is up to Rs. 50 Lacs on all the eligible policies
The policy has been active and premiums have been paid for three consecutive years
All the required documents should be submitted before 3 PM on any working day
The claim process doesn’t permit any verification for the field.
‘Claims Guarantee’ is introduced by Axis Max Life Insurance for a hassle-free process of death claims. If the company does not settle its claim within 10 days of receipt of the documents from the nominee, it pays the insured money along with an added interest on the full due amount.
The insurer’s foremost concern is its customers and it has left no stone unturned to make them happy. With 24X7 service of customer support, Max Life provides easy solutions to customers’ complaints and queries.
The official website of Axis Max Life Insurance features a dedicated claim center that offers important information. Your nominee can reach out to the nearest branch office or can also download the claim from the claim section of the website.
Max life claim settlement ratio is one of the best among the various private insurers in India. The insurer has impressive CSR values in the years 2022-2023 and 2023-2024 at 99.51% and 99.65% respectively. These values ensure that in case of need, your family’s claim will be settled.
The Max life insurance customers can file for a claim in the event of the unfortunate death of the policyholders by following the appropriate Axis Max Life Insurance Claim Process and submitting the following documents
Original life insurance policy documents
Original and verified death certificate of the policyholder
Claim Application Form
NEFT mandate form
Discharge/death summary issued by the hospital or the FIR or Post mortem report (if applicable)
In case of your unfortunate death your family will receive the full claim payout after the following conditions have been satisfied:
The plan has been active for more than 3 years
All the premiums for the plan were duly paid
The death of the policyholder was not due to suspicious reasons
If you’re looking for a reliable insurance company to purchase a life insurance company from, you should take the above-mentioned pointers into consideration. Max life insurance is one of India’s leading insurance providers with a reliable claim settlement ratio. Axis Max Life Insurance Claim Settlement Ratio for the year 2023-2024 was 99.65% indicating the quick claim settlement process of the insurer.
Note: It is suggested to calculate the term plan premium on the term life insurance calculator online tool by Policybazaar before buying.
†Policybazaar does not endorse, rate or recommend any particular insurer or insurance product offered by any insurer. This list of plans listed here comprise of insurance products offered by all the insurance partners of Policybazaar. For a complete list of insurers in India refer to the Insurance Regulatory and Development Authority of India website, www.irdai.gov.in
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