IndiaFirst Life Insurance is a prominent player in the Indian insurance market, offering various life insurance products to suit diverse needs such as protection, savings, and wealth-building. Whether you are a new or existing policyholder, understanding how to access, update, and manage your policy is important.
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The discounts will be valid for the entire policy payment term and is not available if you choose to buy the insurance through offline agents.
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IndiaFirst life insurance provides easy ways to access your policy details, make premium payments, update your information, nominate a beneficiary, and reach out for customer support. Here is everything discussed in detail.
How to Access IndiaFirst Life Insurance Policy Details?
You can access your Life Insurance policy details through several methods:
Online Portal:
Step 1: Visit the official IndiaFirst Life Insurance website at www.indiafirstlife.com.
Step 2: Click on the ‘Login’ button at the top right of the homepage.
Step 3: Select ‘Customer’ and enter your Customer ID and password to access your account.
Step 4: Once logged in, you can view details like coverage, sum assured, premiums, and download policy documents for future reference.
Mobile App:
Step 1: Download the IndiaFirst Life Insurance app (IndiaFirst Life – UBI) from the App Store or Google Play.
Step 2: Log in with your credentials to check your policy details on the go.
Offline Methods:
Call the customer service helpline (1800-209-8700) or visit a nearby IndiaFirst Life Insurance branch to inquire about your policy details.
Term Plans
₹1 Crore
Life Cover
@ Starting from ₹ 16/day+
₹50 LAKH
Life Cover
@ Starting from ₹ 8/day+
₹75 LAKH
Life Cover
@ Starting from ₹ 12/day+
How to Make Premium Payments for IndiaFirst Life Insurance?
Ensuring timely premium payments is key to maintaining an active policy. IndiaFirst Life Insurance provides multiple payment options:
Online Payment:
Step 1: Go to the Quick Pay page on the IndiaFirst Life Insurance website.
Step 2: Enter your policy number and follow the prompts to pay using a debit card, credit card, or net banking.
Mobile App Payment:
Use the IndiaFirst Life Insurance mobile app for a user-friendly and secure payment experience.
Auto-Debit:
Set up an auto-debit option for automatic premium deductions from your bank account on the due date.
Offline Payment:
You can also make payments through post-dated cheques or at IndiaFirst Life Insurance branches.
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How to Update IndiaFirst Life Insurance Policy Details?
Updating your policy details is essential to keep it aligned with your changing circumstances. You can update your personal or beneficiary information through the following methods:
Online Update:
Step 1: Log into your account on the IndiaFirst Life Insurance website or app.
Step 2: Navigate to the section for updating your details and submit the necessary changes.
Customer Service:
Contact the customer service team for assistance with updating your policy details. You may need to submit documents (e.g., address proof, marriage certificate).
Visit a Branch:
Visit the nearest branch to update your details. Branch staff will assist you in completing the necessary paperwork.
Email Request:
Alternatively, you can email the customer service team requesting the update, along with any required documents.
How to Nominate a Nominee\Beneficiary for IndiaFirst Life Insurance?
Nominating a nominee or beneficiary (whichever applicable) ensures that the insurance benefits are paid to the right person in your absence. Here’s how you can nominate or update your beneficiary:
During Policy Purchase:
You can nominate a beneficiary when buying the policy by providing their details (name, relationship, contact information).
Update Beneficiary Details:
Log in to your customer account to update your beneficiary details. You’ll need to fill out a nominee change form and provide identification proof.
Offline Nomination:
Visit a nearby branch to complete the nomination process. You’ll need to submit the required documents and fill out the form.
Nominee Confirmation:
Once the nomination is processed, IndiaFirst Life Insurance will send a confirmation, which you should keep for your records.
How to Contact IndiaFirst Life Insurance Customer Care
For any queries or assistance with your policy, IndiaFirst Life Insurance provides comprehensive customer support:
Phone:
Call the toll-free helpline at 1800-209-8700 for assistance regarding your policy.
Email:
Send emails to customer.first@indiafirstlife.com (for service requests) or claims.support@indiafirstlife.com (for claims).
Whatsapp Chat:
You can also interact with customer support via WhatsApp chat at +91 22 6274 9898.
Branch Visit:
Visit any IndiaFirst Life Insurance branch for personalized assistance.
Summing Up
IndiaFirst Life Insurance makes managing your policy straightforward with various tools to access your details, pay premiums, update information, and nominate a beneficiary. Whether you prefer online services or offline support, the company ensures a seamless experience for its policyholders. Always stay on top of your policy details to protect the future of your loved ones.
Ans: You can check your policy status by calling the toll-free helpline at 1800-209-8700. The call center operates Monday to Saturday, from 9 AM to 7 PM.
Q: What is the claim ratio of IndiaFirst?
Ans: The Claim Settlement Ratio (CSR) of IndiaFirst Life Insurance is 97.04%.
Q: How do I cancel my IndiaFirst policy?
Ans: If you do not wish to continue the policy, here are the steps you can follow to surrender it:
Step 1: Download the surrender form and share the signed copy.
Step 2: Provide the following:
A bank account proof, i.e. a copy of your bank statement, passbook or cancelled cheque with your name and account number printed on it.
A copy of PAN Card
NRI Declaration Form in case the policy holder is an NRI
Non NRI Declaration along with a copy of all pages of the latest passport (including blank pages) in case the policy holder was an NRI while applying for the policy, but is currently a resident of India.
Q: What are the benefits of IndiaFirst Life Insurance?
Ans: There are various benefits provided in various plans by IndiaFirst Life Insurance. Some of them are Lumpsum benefit option, life cover for the policy term, waiver of premium rider and many more.
†Policybazaar does not endorse, rate or recommend any particular insurer or insurance product offered by any insurer. This list of plans listed here comprise of insurance products offered by all the insurance partners of Policybazaar. For a complete list of insurers in India refer to the Insurance Regulatory and Development Authority of India website, www.irdai.gov.in