Life Insurance Corporation of India (LIC) is one of the country's most trusted and established providers. With millions of customers, LIC understands the importance of effective and reliable customer service. Whether you need assistance with your policy details, make payments, want to raise a query, or seek help addressing grievances, contact LIC customer care at +91-022 6827 6827. Services are available 24X7 in Hindi, English and other regional languages.
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LIC offers multiple channels for customer support:
Call Centers: Helpline numbers are available for general inquiries and specific support.
SMS Assistance: Quick support by sending an SMS.
Online Portal: Policyholders can log in to access their policy details.
Branch Support: Face-to-face interaction at LIC branches.
LIC Life Insurance Customer Care Number - All India Helpline:
The All India Helpline number of LIC customer care is +91-022 6827 6827. (08:00 am to 08:00 pm - Monday to Friday)
LIC Life Insurance Customer Care- Zone Helpline Number
LIC has zone-wise offices across India to assist customers with queries and complaints. These offices provide personalized solutions through dedicated support staff.
To find the nearest LIC customer care contact number or office, visit the LIC website and click 'Contact Us'. You’ll get the address and phone number of your zonal center.
LIC Customer Zones are designed to offer personalized services to valued clients. You may contact your nearest Customer Zone for assistance with your policy-related matters or any other inquiries.
Services
Change of address
Grievance redressal
Premium paid certificate
Life certificate
for pension policies
PAN Registration
and Validation
Updation of Contact details
NEFT Registration
and Validation
First Nomination,
Change of Nomination
Assistance
Filling in details in application forms
Customer registration of LIC’s portal
Mobile number, e-mail ID and PIN code registration
Information
Premium points
Loans
Bonus
LIC plans and their benefits
Revival of the policy
LIC Zonal Customer Care Timings:
Monday to Friday: 8:00 AM – 8:00 PM
Saturday: 10:00 AM – 6:00 PM
LIC Customer Care Contact Number and Details
Below is a comprehensive list of LIC customer care contact numbers and email addresses categorized by state:
State/UT
Contact Number
Email Address
Andhra Pradesh
0863-2224352
customerzone_vijayawada@licindia.com
Arunachal Pradesh
0360-2212236
customerzone_guwahati@licindia.com
Assam
0361-2450389
customerzone_guwahati@licindia.com
Bihar
0612-2500790
customerzone_patna@licindia.com
Chandigarh
0172-2678107
customerzone_chandigarh@licindia.com
Chhattisgarh
0771-2256117
customerzone_raipur@licindia.com
Delhi
011-23310868
customerzone_delhi@licindia.com
Goa
0832-2434404
customerzone_goa@licindia.com
Gujarat
079-27461662
customerzone_ahmedabad@licindia.com
Haryana
0124-2578060
customerzone_gurgaon@licindia.com
Himachal Pradesh
0177-2621332
customerzone_chandigarh@licindia.com
Jammu & Kashmir
0191-2479791
customerzone_jammu@licindia.com
Jharkhand
0651-2322126
customerzone_ranchi@licindia.com
Karnataka
080-22966528
customerzone_bangalore@licindia.com
Kerala
0484-2363680
customerzone_ernakulam@licindia.com
Madhya Pradesh
0755-2570043
customerzone_bhopal@licindia.com
Maharashtra
022-26766221
customerzone_mumbai@licindia.com
Manipur
0385-2458946
customerzone_guwahati@licindia.com
Meghalaya
0364-2223242
customerzone_guwahati@licindia.com
Mizoram
0389-2320112
customerzone_guwahati@licindia.com
Nagaland
0370-2223202
customerzone_guwahati@licindia.com
Odisha
0674-2598991
customerzone_bhubaneswar@licindia.com
Puducherry
0413-2337711
customerzone_chennai@licindia.com
Punjab
0161-2771310
customerzone_ludhiana@licindia.com
Rajasthan
0141-2702845
customerzone_jaipur@licindia.com
Sikkim
03592-202216
customerzone_guwahati@licindia.com
Tamil Nadu
044-28611912
customerzone_chennai@licindia.com
Telangana
040-23420740
customerzone_hyderabad@licindia.com
Tripura
0381-2327682
customerzone_guwahati@licindia.com
Uttar Pradesh
0522-2614782
customerzone_lucknow@licindia.com
Uttarakhand
0135-2650741
customerzone_dehradun@licindia.com
West Bengal
033-22124172
customerzone_kolkata@licindia.com
Here is a list of contact no of LIC customer care details of various cities:
Policyholders must register on the LIC portal to access these services. Registration requires creating a user ID and password.
LIC Customer Care - SMS Helpline
Customers can get help from the LIC customer care team via SMS for their queries. They can send an SMS LICHELP to 9222492224 or 56767877.
LIC WhatsApp Helpline
You can use LIC's WhatsApp services by messaging directly on their WhatsApp contact
Send "Hi"Â
Send to: +91-8976862090
Services available on WhatsApp helpline are policy status check, claims tracking, and LIC services easy access.
Importance of LIC Customer Care Policy
LIC's customer care policy serves as a guiding framework for its representatives. It ensures:
Consistency in addressing customer issues.
Equal treatment and dignity for all customers.
Clear communication of service standards.
A solid foundation for long-term customer relationships.
Complaints are filed online or offline.
Customer Zones help with payments and updates.
Customer Support is available via phone, online, and in-person.
Complaints can be escalated to the Ombudsman.
Wrapping It Up
LIC's valuable customer care system ensures that policyholders receive timely assistance through multiple channels. Whether through online services, call centres, or branch visits, LIC prioritizes customer satisfaction and continues to lead in India's life insurance sector.
Q: What services can I avail through LIC Customer Care?
Ans: LIC Customer Care assists with policy inquiries, premium payments, and claims.
Q: Can I check my policy status online?
Ans: Yes, you can log in to the LIC portal to check policy status and details.
Q: Is LIC Customer Care available 24/7?
Ans: LIC’s online services are available 24/7, while call centres operate during specific hours.
Q: How can I escalate unresolved issues?
Ans: You can escalate issues through the LIC portal or by contacting higher authorities.
Q: How can I check my LIC policy status?
Ans: You can check your policy status by calling the LIC customer care helpline or using the LIC customer portal for quick updates.
Q: Can I pay my premium through LIC Customer Care?
Ans: Yes, you can make premium payments through LIC customer care. Call the LIC customer contact number to check available payment options.
Q: What services does LIC Customer Care provide?
Ans: LIC Customer Care helps with policy inquiries, premium payments, claims, policy updates, renewals, and insurance guidance. You can contact LIC customer care service for assistance.
Q: Does LIC Customer Care offer support in multiple languages?
Ans: Yes, LIC customer support is available in multiple languages. Mention your preferred language when you contact them.
Q: What documents do I need when contacting LIC Customer Care?
Ans: Have your policy number and relevant documents ready for smooth communication with LIC customer service India.
Q: Is there a charge for contacting LIC Customer Care?
Ans: No, calling the LIC customer care toll-free number is free of charge.
Q: How can I file a complaint if I'm not satisfied?
Ans: If you're not happy with the service, you can file a LIC online complaint on their website or escalate it through the LIC call center number.
Q: Is LIC Customer Care available 24/7?
Ans: Some services are available 24/7 through the LIC customer portal, but live support operates during specific hours. Call the LIC customer care toll-free number 24x7 for automated assistance.
*All savings are provided by the insurer as per the IRDAI approved insurance plan. Standard T&C Apply
^Trad plans with a premium above 5 lakhs would be taxed as per applicable tax slabs post 31st march 2023
+Returns Since Inception of LIC Growth Fund
~Source - Google Review Rating available on:- http://bit.ly/3J20bXZ
++Returns are 10 years returns of Nifty 100 Index benchmark
˜Top 5 plans based on annualized premium, for bookings made in the first 6 months of FY 24-25. Policybazaar does not endorse, rate or recommend any particular insurer or insurance product offered by any insurer. This list of plans listed here comprise of insurance products offered by all the insurance partners of Policybazaar. For a complete list of insurers in India refer to the Insurance Regulatory and Development Authority of India website, www.irdai.gov.in