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A Handy Guide to LIC Customer Care
Life Insurance Corporation of India (LIC) is one of the country's most trusted and established providers. With millions of customers, LIC understands the importance of effective and reliable customer service. Whether you need assistance with your policy details, want to raise a query, or seek help addressing grievances, LIC Customer Care ensures you have a seamless experience.
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- A Handy Guide to LIC Customer Care
LIC Customer Service- An Overview
LIC provides multiple channels for customers to connect, including phone helplines, email services, SMS assistance, and in-person support at branch offices. This guide covers everything you need about LIC's customer service, including all states and union territories' contact numbers and email addresses. It makes it easier to get the help you need quickly and efficiently.
LIC Customer Care Services
LIC offers multiple channels for customer support:
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Call Centers: Helpline numbers available for general inquiries and specific support.
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SMS Assistance: Quick support by sending an SMS.
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Online Portal: Policyholders can log in to access their policy details.
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Branch Support: Face-to-face interaction at LIC branches.
LIC Customer Care Contact Number
Below is a comprehensive list of LIC customer care contact numbers and email addresses categorized by state:
| State/UT | Contact Number | Email Address |
| Andhra Pradesh | 0863-2224352 | customerzone_vijayawada@licindia.com |
| Arunachal Pradesh | 0360-2212236 | customerzone_guwahati@licindia.com |
| Assam | 0361-2450389 | customerzone_guwahati@licindia.com |
| Bihar | 0612-2500790 | customerzone_patna@licindia.com |
| Chandigarh | 0172-2678107 | customerzone_chandigarh@licindia.com |
| Chhattisgarh | 0771-2256117 | customerzone_raipur@licindia.com |
| Delhi | 011-23310868 | customerzone_delhi@licindia.com |
| Goa | 0832-2434404 | customerzone_goa@licindia.com |
| Gujarat | 079-27461662 | customerzone_ahmedabad@licindia.com |
| Haryana | 0124-2578060 | customerzone_gurgaon@licindia.com |
| Himachal Pradesh | 0177-2621332 | customerzone_chandigarh@licindia.com |
| Jammu & Kashmir | 0191-2479791 | customerzone_jammu@licindia.com |
| Jharkhand | 0651-2322126 | customerzone_ranchi@licindia.com |
| Karnataka | 080-22966528 | customerzone_bangalore@licindia.com |
| Kerala | 0484-2363680 | customerzone_ernakulam@licindia.com |
| Madhya Pradesh | 0755-2570043 | customerzone_bhopal@licindia.com |
| Maharashtra | 022-26766221 | customerzone_mumbai@licindia.com |
| Manipur | 0385-2458946 | customerzone_guwahati@licindia.com |
| Meghalaya | 0364-2223242 | customerzone_guwahati@licindia.com |
| Mizoram | 0389-2320112 | customerzone_guwahati@licindia.com |
| Nagaland | 0370-2223202 | customerzone_guwahati@licindia.com |
| Odisha | 0674-2598991 | customerzone_bhubaneswar@licindia.com |
| Puducherry | 0413-2337711 | customerzone_chennai@licindia.com |
| Punjab | 0161-2771310 | customerzone_ludhiana@licindia.com |
| Rajasthan | 0141-2702845 | customerzone_jaipur@licindia.com |
| Sikkim | 03592-202216 | customerzone_guwahati@licindia.com |
| Tamil Nadu | 044-28611912 | customerzone_chennai@licindia.com |
| Telangana | 040-23420740 | customerzone_hyderabad@licindia.com |
| Tripura | 0381-2327682 | customerzone_guwahati@licindia.com |
| Uttar Pradesh | 0522-2614782 | customerzone_lucknow@licindia.com |
| Uttarakhand | 0135-2650741 | customerzone_dehradun@licindia.com |
| West Bengal | 033-22124172 | customerzone_kolkata@licindia.com |
LIC Online Customer Care Services
LIC's online portal offers 24/7 access to:
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Policy status and details.
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Premium payment options.
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Loan interest and premium paid certificates.
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Contact details of zonal offices.
Policyholders must register on the LIC portal to access these services. Registration requires creating a user ID and password.
LIC SMS Helpline
Customers can send an SMS to receive assistance:
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Format: LICHELP <Policy Number>
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Send to: 9222492224 or 56767877
Importance of LIC Customer Care Policy
LIC's customer care policy serves as a guiding framework for its representatives. It ensures:
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Consistency in addressing customer issues.
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Equal treatment and dignity for all customers.
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Clear communication of service standards.
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A solid foundation for long-term customer relationships.
Wrapping It Up
LIC's valuable customer care system ensures that policyholders receive timely assistance through multiple channels. Whether through online services, call centres, or branch visits, LIC prioritizes customer satisfaction and continues to lead in India's life insurance sector.
LIC Resources
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LIC Online Services |
LIC Investment Plans |
LIC Other Plans |
FAQs
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Q: What services can I avail through LIC Customer Care?
Ans: LIC Customer Care assists with policy inquiries, premium payments, and claims. -
Q: Can I check my policy status online?
Ans: Yes, you can log in to the LIC portal to check policy status and details. -
Q: Is LIC Customer Care available 24/7?
Ans: LIC’s online services are available 24/7, while call centres operate during specific hours. -
Q: How can I escalate unresolved issues?
Ans: You can escalate issues through the LIC portal or by contacting higher authorities.
Different types of Plans
*All savings are provided by the insurer as per the IRDAI approved insurance plan. Standard T&C Apply
^Trad plans with a premium above 5 lakhs would be taxed as per applicable tax slabs post 31st march 2023
+Returns Since Inception of LIC Growth Fund
~Source - Google Review Rating available on:- http://bit.ly/3J20bXZ
++Returns are 10 years returns of Nifty 100 Index benchmark
˜Top 5 plans based on annualized premium, for bookings made in the first 6 months of FY 24-25. Policybazaar does not endorse, rate or recommend any particular insurer or insurance product offered by any insurer. This list of plans listed here comprise of insurance products offered by all the insurance partners of Policybazaar. For a complete list of insurers in India refer to the Insurance Regulatory and Development Authority of India website, www.irdai.gov.in
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