Change Mobile Number in Post Office Account Online
To perform post office mobile number change online, download the official IPPB Mobile Banking app from the Google Play Store or Apple App Store. Register or log in, then follow these steps:
- Open the IPPB app and tap 'Service Request'.
- Select 'Mobile Number' from the three options.
- Enter your existing mobile number and tap 'Search'.
- Your IPPB account numbers will appear; choose the one to update.
- Tap 'One Time Password' (OTP) and confirm.
- Enter the OTP received on your old number and tap 'Submit'.
- Go to 'Account Service' > 'Update Mobile Number & Email ID'.
- Input your new mobile number and tap 'Update'.
- Request another OTP, enter it, and tap 'Submit'.
- Choose 'Fingerprint' (or another authentication method like MPIN).
- Scan your fingerprint to authenticate.
- You'll receive a confirmation message on your new number and done!
Tip: Ensure your phone has a stable internet connection and biometrics enabled for smooth how to change IPPB mobile number process.
Offline Method for Post Office Mobile Number Update
Prefer visiting a branch? Submit a KYC form and mobile update application to your nearest Post Master. Download form from India Post website or collect it in person. Processing typically takes 7-10 working days.
Summing it Up!
The above steps explain how you can update your mobile number in your post office account online. For the offline method, you need to submit a KYC form and an application to the Post Master of your Post Office branch. You can get the KYC form from the post office or download it from the Indian Post Office's official website.