How to Change Mobile Number in Post Office Account Online?

Indian Post Payment Bank (IPPB) is the banking division of the Department of Post (Ministry of Communications). If you have an account with the IPPB and want to change your mobile number linked to your account, you can do it online or offline.

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Disclaimer: #The investment risk in the portfolio is borne by the policyholder. Life insurance is available in this product. The maturity amount of Rs 1 Cr. is for a 30 year old healthy individual investing Rs 10,000/- per month for 30 years, with assumed rates of returns @ 8% p.a. that is not guaranteed and is not the upper or lower limits as the value of your policy depends on a number of factors including future investment performance. In Unit Linked Insurance Plans, the investment risk in the investment portfolio is borne by the policyholder and the returns are not guaranteed. Maturity Value: ₹1,05,02,174 @ CAGR 8%; ₹50,45,591 @ CAGR 4%. *Tax benefits and savings are subject to changes in tax laws. All plans listed here are of insurance companies’ funds.

How to Change Mobile Number in Post Office Account Online?

If you want to change your mobile number online, you first need to download the IPPB Mobile Banking application and register yourself. You can get the application from the Google Play Store or Apple Store.

After downloading the application, follow these steps for registering and updating your mobile number:

Open the IPPB application on your mobile phone and click on ‘Service Request.’
You will get three options to choose from. Click on ‘Mobile Number.’
Then type your existing mobile number and click on ‘Search.’
After this, your screen must be showing your account numbers with the IPPB. Choose the account for which you want to change your mobile number.
Next, click on ‘One Time Password’ (OTP) and then confirm.
After you receive the OTP on your number, enter it on the application and click ‘Submit.’
Next, click on ‘Account Service.’
Then click on ‘Update Mobile Number & Email ID.’
Now, enter your new mobile number and click on ‘Update.’
Next, click on ‘One Time Password’ and then confirm.
After receiving the OTP on your number, enter it on the app and click on ‘Submit.’
Next, the application is going to ask you for an authentication method. Select ‘Fingerprint.’
Scan your fingerprint to authenticate the change of your mobile number.
After the authentication, you are going to receive a message on your number.

Summing it Up!

The above steps explain how you can update your mobile number in your post office account online. For the offline method, you need to submit a KYC form and an application to the Post Master of your Post Office branch. You can get the KYC form from the post office or download it from the Indian Post Office’s official website.

FAQ's

Q. What should I do if the IPPB application is not working?
Ans. If you are facing any issue with the IPPB application, you can try the following:
- Check your data connection. Your WIFI or mobile data may not be working.
- Ensure that you have installed the latest version of this mobile application.
If your application is still not working, there might be an issue with the IPPB server. Wait for some time and try again. If you still face a problem, you can contact your post office branch for further assistance.
Q. Do I still need to submit the application or KYC form to update my mobile number if I am using the application?

Ans. No, you do not need to submit any documents if you are using the IPPB application to update your mobile number.

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Past 10 Years' annualised returns as on 01-02-2025

^The tax benefits under Section 80C allow a deduction of up to ₹1.5 lakhs from the taxable income per year and 10(10D) tax benefits are for investments made up to ₹2.5 Lakhs/ year for policies bought after 1 Feb 2021. Tax benefits and savings are subject to changes in tax laws.

*All savings are provided by the insurer as per the IRDAI approved insurance plan.

Tax benefit is subject to changes in tax laws. Standard T&C Apply
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^^The information relating to mutual funds presented in this article is for educational purpose only and is not meant for sale. Investment is subject to market risks and the risk is borne by the investor. Please consult your financial advisor before planning your investments.

#The investment risk in the portfolio is borne by the policyholder. Life insurance is available in this product. The maturity amount of Rs 1 Cr. is for a 30 year old healthy individual investing Rs 10,000/- per month for 30 years, with assumed rates of returns @ 8% p.a. that is not guaranteed and is not the upper or lower limits as the value of your policy depends on a number of factors including future investment performance. In Unit Linked Insurance Plans, the investment risk in the investment portfolio is borne by the policyholder and the returns are not guaranteed. Maturity Value: ₹1,05,02,174 @ CARG 8%; ₹50,45,591 @ CAGR 4%

¶Long-term capital gains (LTCG) tax (12.5%) is exempted on annual premiums up to 2.5 lacs.

**Returns are based on past 10 years’ fund performance data (Fund Data Source: Value Research).