Navi Bike Insurance Claim

List of documents required for Navi Bike Insurance Claim settlement

One may need these documents for the settlement of the Navi Bike insurance claim:

• Bike insurance policy
• Form for submitting a claim that has been filled out and signed.
• For cashless claims, the original repair invoice is required.
• For non-cashless claims, original repair estimate from the garage expert, repair bills, and payment receipt are required. Self-attested copy of the DL and the Registration Certificate (RC) of the person driving the vehicle at the time of the accident is needed.

How to file a Navi Cashless Two-Wheeler Insurance Claim?

Navi bike insurance claim settlement process is straightforward. Policyholders can request a claim by following the steps below: 

• Inform the Insurer : The policyholder must inform the insurer within 24 hours of the mishap: theft, accident, or other damage to the bike. This will initiate the claim settlement process. The Insurer can be reached out at 1800 123 0004, or you can email them at mycare@navi.com, download the app, or visit a branch. In addition, taking pictures of the damage caused and attempting to gather witnesses as a proof is also a smart idea.
• Damages Estimation : A business surveyor may be dispatched to determine the extent of the accident-related damage to the bike. The surveyor will provide an estimate of the vehicle repair cost after receiving the fully completed claim form, policy papers, and documents. These include witness contact information, third-party automobile registration number in the case of a third-party plan, and so on.
• Claims Settlement : After evaluating all issues, the corporate surveyor approves claim settlement. The insurance company will then pay for the insured's bike repair cost at the garage. The claim amount will be computed after deducting deductibles and depreciation value. The insurer will then pay the final amount.

How to file Navi Insurance Reimbursement Two-Wheeler Insurance Claim?   

If the insured's bike is repaired in a non-network garage, Navi Insurance allows policyholders to be reimbursed for the cost of repair. The policyholder can proceed with the refund process by following the steps listed below.

• Inform the insurer : Navi General Insurance Company should be notified immediately if the bike is stolen, is involved in an accident, or has suffered any damage. One can file a reimbursement claim by contacting the toll-free number 1800 123 0004, sending an email to mycare@navi.com, using the mobile app, or visiting the insurance company's nearest branch.
• Register the claim : The insurance company's customer service representative will contact the policyholder. One must tell the executive of the policy number as well as the specifics of the accident. The executive will explain the procedure and provide a claim registration number.
• Review of the damages : After filing a claim, the insurance company dispatches a surveyor to the scene of the accident or mishap to assess the extent of damage to the insured bike. One can take the bike to a garage for repairs after the damage has been assessed.
• Repair and reimbursement : After the repairs are completed, one must provide original bills and policy paperwork, and other needed documents to the insurance company to file a reimbursement claim. After verifying the documentation, the insurer pays out the claim amount after deducting the deductibles and depreciation.

Common Navi Bike Insurance Claim Rejection Reasons

Navi General Insurance Company provides guidelines that every policyholder must follow to get their claim processed. In a variety of situations, the insurance company has the power to deny a bike insurance claim. Such situations include:

• Act of indifference
• Facts are misunderstood
• The filing of a fraud claim
• Inadequate information to process the claim
• Delayed notification of the accident to the insurance company
• Accidents occurring because of intoxicated driving or rider driving without a license.

Navi Bike Insurance No-Claim Bonus   

The Insurer offers the no-claim bonus (NCB) for every claim free year.  This reward is granted for safe driving to the policyholder for each year without a claim, and it is cumulative.

With each consecutive claim-free year, the NCB amount grows. One can get the maximum NCB by the fifth claim-free year. If the policyholder files a claim in any year, he may not get his NCB. To prevent losing the NCB, policyholders are advised to file bike insurance claims only when the damage caused is substantial and exceeds the NCB.