How to Check National Health Insurance Claim Status Online

National Health Insurance Claim Status

National Insurance Company has a significant online presence and allows easy tracking of health insurance claim status for its policyholders. With online insurance services, it is now easier to stay updated on the policy claim in a matter of just a few clicks.

Ways to Check the National Health Insurance Claim Status

If you hold a health insurance policy, it is suggested to keep your policy details updated. A lot of policyholders now prefer to keep a track of their medical insurance plans for the policy renewal date, claim status, etc. Here is how you can check your National Health Insurance Claim Status online and offline:

National Health Insurance at a Glance

Features	Specifications
Incurred Claim Ratio ( 2019-2020)	103.30%
Network Hospitals	6000+
Claim Settlement Ratio	85.47
Policy renewability	Lifelong
Pre-existing Disease Waiting Period	4-years

How to Check the National Health Insurance Claim Status Online?

Listed below are the common steps that a policyholder can follow to track the status of their national medical insurance policies online:

Step 1- Visit the official website of National Health Insurance Company Limited and Scroll down

Step 2- On the home page, you will find three different tabs like Motor, Health, Miscellaneous, etc. Here you have to click on the ‘Health’ Tab

Step 3- Once you click on the button, three options will emerge on your screen – Buy Policy, Renew Policy, FAQ. Do not select but scroll down further

Step 4- On the right side of the main page it will display ‘Track Claim Status’

Step 5- Another step is to select’ Click Here to track your claim status’

Step 6- It will lead you to another page i.e. your National Health Insurance Claim Status page with Heading ‘Track Claim

Step 7- Below Search Claim Details, you need to enter a few important credentials/details like your National Health Insurance Customer ID, Claim Number given by the insurer, National Health Insurance Policy Number, and the date of loss

Step 8- Once the details are correctly entered, enter the ‘Captcha Code’ and enter ‘Submit’. In case the information is wrong and you need to fill it again, then you can click on the ‘Clear Button’ as given below the ‘Submit Button’

These are the 8 simple steps that will help the policyholders in keeping a track of their National Health Insurance Policy Claim Status online

Methods to Check the National Health Insurance Claim Status Offline

Those who are not able to use the online method to track their health insurance policy claim status may use the following methods to know the status of your policy:

Contact the Insurer through Email or Phone- You can call the insurer’s customer service department or call the Policybazaar’s health experts to get an update on your mediclaim policy status. To reach out to Policybazaar’s team dial 1800-708-8787 (toll-free) number. Our customer service team can also be reached through email, simply write to us care@policybazaar.com.

In your email do mention your health insurance policy number and your concern in detail. You can also write to the insurer and you will get a call or email reverts to address your query.

Visit the Branch- Well, nowadays this is not a common practice among the customers for tracking their claim status, you may still want to visit the Insurer’s branch office and get an update on your policy claim status. To find the nearest branch office you can check the branch offices on the homepage and find the National Insurance Company’s branch office that is located nearest to your place, city, or locality.

When visiting their office do carry your policy documents with you.

SMS Alerts- You can also get your policy details through the SMS service. To know the policy claim status, you may send an SMS to the given number. Similarly, the SMS service can be used to get other details such as premiums, policy details, etc.

FAQs

Q1. How do I check the National Health Insurance policy claim status online?
To check the National health policy claim status you can visit the insurer’ website and provide the following details on the track claim page:
- Customer ID, and Policy Claim Number
- Enter your Policy number, and the date of loss
- Enter the Captcha Code and Click Submit
Q2. What is the claim settlement ratio of the National Health Insurance Company?

The claim settlement ratio of the National Health Insurance Company is 85.47%.
Q3. What kind of claim can I file for my National Health Insurance Policy?

You can file both cashless claims and reimbursement claims for your National Health Policy.

Policybazaar exclusive benefits

30 minutes claim support*(In 120+ cities)
Relationship manager For every customer
24*7 claims assistance In 30 mins. guaranteed*
Instant policy issuance No medical tests*

Health insurance companies

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Disclaimer: The list mentioned is according to the alphabetical order of the insurance companies. Policybazaar does not endorse, rate or recommend any particular insurer or insurance product offered by any insurer. For complete list of insurers in India refer to the Insurance Regulatory and Development Authority of India website www.irdai.gov.in

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Saral Surakhsha Bima

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