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ICICI Prudential Life Insurance Company Ltd. is a leading private sector bank in India. It offers a wide range of insurance plans to meet customers’ various needs. Whether you want a pure-term insurance plan, an endowment plan, a ULIP, or plans for your retirement, this insurer has everyone covered.
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With a Claim Settlement Ratio (CSR) of 99.35%in FY 2025-Q1, you can trust that they are good at quickly settling claims. Let’s discuss ICICI Prudential Life Insurance in detail here.
Term Plans
ICICI Prudential Life Insurance Company Ltd. (ICICI Prudential Life Insurance) is a joint venture between ICICI Bank Limited and Prudential Corporation Holdings Ltd. The insurer started operating in 2001 in India and are considered one of the country’s leading insurers. It offers a comprehensive range of insurance plans, including term insurance plans, pension plans, child plans, ULIPs, and group plans.
| Parameters | Details |
| Claim Settlement Ratio (CSR) | 99.35 (Q1- FY 2025) |
| Solvency Ratio | 191.8% (FY 2023-24) |
| Assets Under Management (AUM) | ₹ 2.9 Lakh Crore (as of March 31, 2024) |
| Benefits Paid | ₹ 40,006 Crore (as of March 31, 2024) |
| Recognitions & Achievements |
|
With ICICI Prudential Life Insurance, you can avail of a comprehensive suite of services and plans tailored to meet the diverse needs of customers, such as:
Term Insurance: Affordable protection plans with high coverage.
Retirement Plans: Secure your golden years with guaranteed income.
Savings Plans: Build a financial corpus while ensuring life coverage.
Child Education Insurance: Safeguard your child’s future education needs.
Unit-Linked Insurance Plans (ULIPs): Combine investment growth with life protection.
Pay premiums online, access tax certificates, and download policy documents conveniently.
Manage your funds with easy top-ups, fund switches, and check value updates.
Update personal details like PAN, contact information, and nominees seamlessly.
The company has a dedicated helpline available from 10:00 AM to 7:00 PM, Monday to Saturday..
Registered and regulated by the Insurance Regulatory and Development Authority of India (IRDAI), ICICI Life Insurance ensures adherence to all industry norms and maintains the standards of ethical practices.
Here is a list of all the ICICI Prudential Life Insurance Benefits that you need to know before buying an ICICI life insurance plan.
Financial Protection: ICICI Prudential Life Insurance plans offer financial security for your loved ones in case of your untimely death. Group plans also protect employees in organizations.
High Claim Settlement Ratio: The company has a strong Claim Settlement Ratio of 99.35% for the financial year 2024-25, indicating that most claims filed are successfully settled.
Reputed Insurance Provider: Established in 2001, ICICI Prudential is a joint venture between ICICI Bank and Prudential Corporation Holdings. It has received numerous awards and was the first private life insurer to manage assets of ₹1 trillion.
Budget-friendly Premiums: ICICI Prudential offers comprehensive plans at affordable rates. They provide a lifetime discount of 15% on premiums for female customers and an additional 15% discount on the first year's premiums for salaried women.
Online Customer Services: Customers can manage their policies easily through the ICICI Life Insurance Login Portal, where they can pay premiums, update personal information, and track claims.
*Note: If you want to know the premium amount of your term insurance plan quickly, you can use the term insurance calculator.
Here are all the different types of life insurance plans offered by ICICI Prudential Life Insurance Company.
The term life insurance policy helps protect your family’s future and ensures that they lead their lives comfortably without any financial worries, even in your absence. These ICICI Prudential term insurance plans offer a death benefit to your family in the event of your unfortunate death during the policy term. Your family can use this amount to live their lives comfortably and pay off their debts. Some of these also offer the benefits of term insurance with return of premium plans. Let’s understand them here:
| Plan Name | Entry Age | Maximum Maturity Age | Policy Term | |
| ICICI Pru iProtect Smart | 18 - 65 years | 99 years | 5 - 69 years | |
| ICICI Pru Protect and Gain | 18 - 60 years | 90 years | 30 - 40 years | |
| ICICI Pru iProtect Return of Premium | 18 - 60 years | 85 years | 5 - 40 years | |
| ICICI Pru Saral Jeevan Bima | 18 - 65 years | 70 years | 5 - 40 years | |
| ICICI Pru iCare II | 18 - 65 for RP (Regular pay) 18 - 60 years for SP (Single pay) | 85 years | 5 - 67 for RP 5/10 for SP | |
| ICICI Pru Precious Life | 18 - 65 years | 70 years | 5 - 40 years | |
| ICICI Pru Life Raksha | 18 - 60 years | - | 5 years | |
| ICICI Pru Loan Protect | 18 - 65 years | 70 years | 5 - 30 years | |
| ICICI Pru Loan Protect Plus | 18 - 65 years | 70 years | 5 - 30 years | |
| ICICI Pru iProtect Supreme | 18 - 55 years | 85 years | Min: 20 years | |
| ICICI Pru iProtect Secure | 18 - 55 years | 85 years | Min: 20 years |
This ICICI Prudential Life Insurance offers special premium rates, especially for non-tobacco users.
Gives a choice to increase the life cover at important milestones in life like marriage and childbirth or adoption.
Tax benefits of term insurance applicable on premiums paid as per prevailing tax laws.
The need-based benefit payout option is available as a lump sum or monthly income for 10 years.
Offers flexibility to pay premiums once, for a limited period, or throughout the policy duration.
This ICICI life insurance policy offers dual benefits of protection and wealth creation.
You can get a life cover of up to 100X of your annual premium
You will receive a maturity booster on completing the policy term
The plan provides the option of receiving monthly payouts via SWP
You can get tax benefits as per the prevailing tax laws
With the plan’s return of premium option, you can receive all the premiums back on maturity.
You can also choose to receive monthly income benefits after you turn 60 years of age.
This ICICI prudential life insurance policy offers a return of premium with life stage cover, which changes your life cover according to your life stage and returns your premiums on maturity.
The early return of premium with life stage cover returns your premiums at the age of 60/70 and get your life cover changes at the respective life stages.
The option to choose from 4 different benefit options and include critical illness or accidental death benefit riders.
The Saral Jeevan Bima plan offers a death benefit to your family in case of your unfortunate death during the policy term.
This ICICI life insurance policy also offers cover against accidental death only during the 45-day waiting period.
If the policyholder dies during the waiting period for any reason other than accidental, the nominees will only receive 100% of the premiums paid, excluding taxes.
The plan offers premium payment flexibility: You can pay your premiums in a lump sum, over a limited period, or throughout the policy term.
The plan allows you to claim tax exemption per prevailing tax laws.
Secures the future of the insured's loved ones even in his/her absence.
You can choose a protection cover per your requirements from two options.
This ICICI prudential life insurance policy can be started with a minimum premium of Rs. 2,400 per annum, excluding the cesses and taxes, which are applicable.
The insured can pay the premium either all at once or at regular intervals throughout the plan period.
Provides tax benefits under the IT Act of 1961.
This ICICI life insurance policy offers wide coverage for people with current health issues and for those who have successfully recovered from any disease/surgeries.
You can enhance your life cover by including the accidental death benefit rider in the base plan.
You can select the benefit payout as per your family’s needs.
The plan offers flexibility to pay premiums with their single premium, regular premiums, or limited premium payment.
There are lower premium rates for non-tobacco users.
This ICICI prudential life insurance policy can only be purchased for a 5-year term with a regular payment option.
No maturity, surrender, or survival benefits are available under the plan.
The premiums can be paid on a yearly, half-yearly, or monthly payment mode.
Tax benefits will be applicable u/s 80C and 10(10D) of the IT Act, 1961.
The minimum and maximum premium rates will depend on your age and the sum assured.
This ICICI life insurance policy covers people who have taken a mortgage or any other loan from any financial institution.
You can purchase the plan at a fixed or reduced cover per your needs.
You can select a policy term that is less than or equal to the loan tenure.
You can choose to pay the premiums all in one go or pay them for a limited period of 5 years.
You will receive tax benefits under the plan per the prevailing tax laws.
This ICICI prudential life insurance policy offers comprehensive benefit options and protection against death, accidental death, total and permanent disability, and critical illnesses.
You can choose a life cover that is fixed or reduced throughout the policy term.
You can pay the premiums in a single lump sum or for a limited period of 5 years.
You can pay the premiums yearly, half-yearly, or monthly.
The plan offers tax benefits u/s 80C and 10(10D) of the ITA 1961.
Financial security for your family
Two plan options to choose from:
With Return of Premium
Without Return of Premium
Life Stage Protection feature increases coverage during key events (e.g., marriage, childbirth)
15% lower premiums for women
Up to 15% discount for salaried customers on the first year’s premium
Optional rider available for accidental death and disability coverage
ICICI Pru iProtect Super is a newly launched plan especially designed for self-employed individuals.
The plan offers the option of a Premium break to delay the premiums by 12 months.
Cancel the policy to get the Smart Exit Benefit, equal to the total premiums paid.
Existing policyholders get a 7% discount on the first year’s base premium with valid proof or internal validation.
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These ICICI Prudential Life Insurance plans are unit-linked insurance plans which help you manage your funds based on your risk appetite. These life insurance products allow you to increase your wealth over time while providing security against life's uncertainties.
| Plan Name | Entry Age | Maximum Maturity Age | Policy Term | |
| ICICI Pru Signature Online | 0 - 60 years | 75/99 years | 10 - 30, 99 years | |
| ICICI Pru1Wealth | 8 - 60 years | 70 years | 5 - 10 years | |
| ICICI Pru Life Time Classic | 0 - 75 years | 80 years | 10 - 30 years | |
| ICICI Pru Guaranteed Wealth Protector | 8 - 70 years | 80 years | 10 - 12 years | |
| ICICI Pru Smart Kid | 20 - 54 years | 64 years | 10 - 25 years | |
| ICICI Pru Smart Couple Plan | 20 - 54 years | - | 10 - 25 years | |
| ICICI Pru EzyGrow | 0 - 55 years | 99 years | 15 - 40 for RP 99 - age at entry for LP |
In this ICICI Prudential life insurance plan, the entire premium you pay is invested in the funds of your choice.
The plan returns the mortality and policy administration charges at the plan's maturity.
With the plan’s whole life policy, you can gain life cover until the age of 99.
The plan offers wealth boosters at the end of every 5 years, beginning at the end of the 10th policy year.
With the plan's systematic withdrawal, you can withdraw money regularly from the policy.
This ICICI life insurance policy offers a policy term of either 5 or 10 years.
You can invest your premiums in a wide range of 9 fund options.
You can switch between funds as many times as you want for free.
You can purchase the plan under the Married Woman’s Property Act and secure the corpus for your family.
You can get wealth boosters as a percentage of your single premium at the end of the policy term.
You have the option of choosing from 4 portfolio strategies.
You can select the protection level that fits your needs.
This ICICI Prudential life insurance plan offers the option to enhance the base cover with its Accidental Death Rider.
You will be eligible for wealth boosters once every 5 years.
Tax benefits will be applicable on premiums paid and benefits received.
This ICICI life insurance policy offers security from market downturns with its Assured Benefits.
You can pay the premiums for a limited or single term.
The limited premium payment terms are of 5 or 7 years.
The policy rewards loyalty additions and wealth boosters to the policyholders.
You can get tax benefits as per the prevailing tax laws.
This ICICI Prudential life insurance plan offers comprehensive protection to protect your goals and waiver of premiums on all future premiums in case of the policyholder’s unforeseen death.
You can pay the premiums for a limited period, regular period, or single payment.
You can attain loyalty additions and wealth boosters for a policy with a longer tenure.
You can select either a fixed portfolio strategy or a lifecycle-based portfolio strategy.
Get tax benefits as per the existing tax laws.
You can choose to invest in any of the 11 available fund options.
This ICICI life insurance policy offers liquidity to withdraw after the completion of 5 policy years.
Single, limited, and regular premium payment terms are available under the plan.
You can get tax benefits under sections 80C and 10(10D) of the Income Tax Act.
The available policy terms under the plans are different premium payment terms.
This ICICI Prudential Life Insurance policy offers 4 portfolio strategies, and you can choose the one that best fits your risk appetite.
You can boost your fund value with a maturity booster.
You can choose to receive your maturity benefit as a lump sum or regular payout throughout one to five years.
The plan returns mortality and policy administration charges from the 6th year onwards.
You can avail of tax benefits under the Government of India IT Act.
ICICI Prudential Life Insurance offers you pension plans to secure your future post-retirement. With these plans, you can maintain your financial independence even after the loss of regular income.
| Plan Name | Entry Age | Maximum Vesting Age | Policy Term | |
| ICICI Pru Signature Pension Plan | 18 - 65 years | 60 - 80 years | Min: 20 years or 80 minus Age at entry Max: 62 years |
|
| ICICI Pru Guaranteed Pension Plan Flexi | 40 - 70 years | - | Whole life | |
| ICICI Pru Guaranteed Pension Plan (Deferred & Immediate Annuity) | 30 - 100 years | - | - | |
| ICICI Pru Saral Pension | 40 - 80 years | - | Whole life | |
| ICICI Pru Easy Retirement SP | 18 - 80 years | 90 years | 10 - 30 years | |
| ICICI Pru Gold Pension Savings | 18 - 70 years | 40 - 80 years | 10 - 40 years | |
| ICICI Pru Easy Retirement | 18 - 70 years | 80 years | 10 - 30 years |
This ICICI life insurance policy provides guaranteed pension for life with an option of return of premiums.
Various annuity options are available to fit your different post-retirement needs.
You can select if you want to receive the pension on a monthly, quarterly, bi-annually, or yearly basis.
You get the option of selecting the premium paying term along with when the annuity payments need to start.
You can also save more funds with the plan’s ‘top-up’ option.
This ICICI Prudential life insurance plan offers immediate and deferred annuity options to select your retirement date and receive pensions accordingly.
The plan comes with a Return of Premiums (ROP) option for both immediate and deferred annuities whereas without ROP is only available for an immediate annuity.
You can select from different annuity payout modes like monthly, quarterly, annually, and bi-annually.
You can choose your retirement date from immediate to anywhere between 1 - 10 years.
The plan also offers an early return of purchase price from the age of 76 or at 80 years of age.
You have the option to select the most suitable annuity payout modes like monthly, quarterly, yearly, or bi-annually.
This ICICI life insurance policy is only available for immediate annuity options under which you have the option to select single or joint-life annuity.
This plan also provides a return of premiums on the death of the policyholder.
The policy offers guaranteed lifelong pensions by paying the premium in a single lump sum amount.
The plan offers other benefits like High purchase price benefit (HPPB), Online booster, loyalty booster, and Loan facility.
This ICICI Prudential life insurance ULIP plan through which you can grow a post-retirement corpus as per your risk appetite over time.
This is a single premium plan after which the regular annuity will be paid for the whole life.
The plan offers a fixed Assured Benefit which protects your savings from market downturns.
You can also invest extra funds in the plan as top-ups.
The plan offers guaranteed loyalty additions every year, after the end of 6th policy year.
Savings are protected from market downturns through an Assured Benefit.
Pay premiums for 5/10 years or throughout the policy term.
More money can be invested in this ICICI Prudential Life Insurance plan in the form of top-ups.
Option to choose from available annuity options at retirement to receive regular income.
Retirement corpus can be enhanced through Pension Boosters.
Guaranteed Benefits & Bonuses
Tax-Free Commutation: Up to 60% of vesting benefit
Flexible Cash Withdrawals
Free Health Check-Up
Market-Linked Returns
Tax-Free Commutation: Up to 60% of vesting benefit
Flexible Partial Withdrawals
Choice of 3 Portfolio Strategies & Diverse Funds
Low-Cost Charge Structure: Return of charges at vesting
With ICICI Prudential Child Plans, you can secure your child’s future even in your absence. Through these plans, you can create wealth for your child’s dreams, pay for their higher education, or find their marriage.
| Plan Name | Entry Age | Maximum Maturity Age | Policy Term | |
| ICICI Pru SmartKid with Smart Life | 20 - 54 years | 79 years | 10 - 25 years |
You can secure your child’s future while creating a corpus for his/her dreams.
This ICICI Prudential life insurance plan offers you the option of 11 different funds so you to choose the one that fits your risk appetite the best.
In case of your unfortunate death, all the remaining premiums will be waived off and at maturity, your nominee will receive the fund value to take care of your child’s future.
You can choose to pay the premiums in a single-pay, limited-term, or regular term.
The plan offers liquidity by allowing you to make withdrawals after the completion of 5 policy years.
These are ICICI Prudential life insurance’s traditional savings or money-back plans that help you save for specific goals in the future while providing financial coverage in case of your untimely demise. These plans offer guaranteed returns and help you manage your money in the long run.
| Plan Name | Entry Age | Maximum Maturity Age | Policy Term | |
| ICICI Pru Gold | 0 - 60 years | 99 years | 85 - 99 years | |
| ICICI Pru Sukh Samruddhi | 0 - 60 years | 85 years | 10 - 30 years | |
| ICICI Pru Gift Pro | 18 - 60 years | 75 years | 8 - 17 years | |
| ICICI Pru Guaranteed Income For Tomorrow Long-term | 0 - 60 years | 101 years | 8 - 101 years | |
| ICICI Pru Guaranteed Income For Tomorrow | 18 - 60 years | 80 years | 5 - 20 years | |
| ICICI Pru Savings Suraksha | 0 - 60 years | 70 years | 10 - 30 years | |
| ICICI Pru Assured Savings Insurance Plan | 3 - 60 years | 72 years | 10 - 15 years | |
| ICICI Pru Future Perfect | 91 days - 58 years | 70 years | 10 - 30 years |
This ICICI Prudential Life Insurance plan offers protection under the plan till 99 years of age
Receive a combination of guaranteed income and income linked to bonus till 99 years of age
You can accumulate or withdraw income or adjust future premiums
This ICICI life insurance policy offers guaranteed boosters after every 5 years
You will be eligible to receive tax benefits u/s 80C and 10(10D) of the IT Act
The plan provides protection to your loved ones in your absence.
You can select to avail of the benefits as a lump sum or regular income.
This ICICI Prudential life insurance plan’s flexible premium payment and policy terms allow you to pay premiums as per your suitability.
You can receive the income at a date of your choice or can withdraw it later after sufficient accumulation.
Tax benefits on the premium paid and the benefits received will be applicable as per the prevailing tax laws.
This ICICI life insurance policy offers financial protection and the option of selecting the guaranteed income
The guaranteed income you choose can stay level or increase every year as per your needs
You can select the date of income payout through ‘Save the Date’ option
You can withdraw future benefits in advance by converting into lump sum
You can claim tax benefits as per the prevailing tax laws
This ICICI Prudential life insurance plan provides guaranteed income for 15/20/25/30 years to help you fulfill your dreams.
You can choose from 4 different plan options.
The plan also offers a return of premium variant, which return 110% of the premiums paid throughout the policy term.
The plan offers liquidity through its loan facility.
You can avail yourself of tax benefits under sections 80C and 10(10D) of the Income Tax Act.
This ICICI life insurance policy protects your loved ones financially in case of your untimely death.
From the second year onwards, you can choose to receive the guaranteed income as a lump sum or regular income.
The plan offers various premium payment and policy terms along with plan options.
You can apply for a loan in case of a financial emergency.
The plan's minimum and maximum entry age are 18 and 60 years respectively.
This ICICI life insurance policy pays a Guaranteed maturity benefit at the policy's maturity.
A 5% Guaranteed addition will be accrued each year for the first 5 policy years and paid at the maturity of the policy.
You can choose the ICICI Prudential Life Insurance premium payment term, premium payment mode, and policy term as per your preference.
The plan offers both limited and regular premium payment variants.
You will also be eligible to receive terminal and revisionary bonuses.
This ICICI Prudential life insurance policy offers guaranteed additions of 9 or 10% of total premiums paid will be added to your policy benefits.
These guaranteed additions depend on your policy term.
The guaranteed maturity benefit will be paid in a lump sum at the policy's maturity.
You can pay your premiums on an annual, bi-annual, or monthly for a premium and policy term of your choice.
You can also avail yourself of tax benefits under sections 80C and 10(10D) of the IT Act.
You will receive the guaranteed maturity benefits (GMB) at the end of the policy term.
You will also be eligible to receive any applicable vested and terminal bonuses at the policy's maturity.
This ICICI life insurance policy provides premium payment terms and frequency flexibility.
You can select the policy term as per your requirements.
The plan allows you to pay your premiums yearly, half-yearly, or monthly.
Life insurance or term insurance riders enhance your policy by providing additional benefits, such as coverage for critical illnesses or accidental death. They offer financial protection and support for specific risks, ensuring your loved ones are better covered. The ICICI Prudential Life Insurance riders are as follows:
Waiver of Premium: The waiver of premium rider keeps your policy active even if you can't pay premiums; future premiums are waived, but benefits continue.
Critical Illness Rider: This critical illness rider provides coverage for specific critical illnesses (e.g., cancer, heart attack) for an additional fee; the funds can be used for medical and household expenses.
Accidental Death Rider: The accidental death benefit rider pays up to double the sum assured to your beneficiary if you die in an accident.
Permanent & Partial Disability Rider: The accidental total and permanent disability rider offers a sum assured for a set period if you're disabled due to an accident; future premiums are waived.
Income Benefit Rider: Provides regular income to your family in case of your sudden death or any physical disability.
ICICI Prudential Life Insurance Company offers a seamless and user-friendly online premium payment option to ensure convenience and uninterrupted policy benefits. The platform enables policyholders to make payments anytime, anywhere, using multiple payment modes like UPI, credit card, debit card, or net banking.
Visit the official website of ICICI Prudential Life Insurance
Enter your policy number, mobile number, email ID, and date of birth.
Complete the captcha verification to proceed.
Choose from various payment methods such as net banking, credit card, or UPI.
Follow the instructions to complete your transaction securely. Once done, your policy details will be shared on your registered email ID.
Convenience: Pay premiums 24/7, including on non-working days, from the comfort of your home.
Time-Saving: Avoid long queues or delays by completing payments within seconds.
Automatic Payments: Set up auto-debit for worry-free, timely ICICI Prudential Life Insurance premium payment.
Secure Transactions: Enjoy a safe and secure payment environment, protecting your sensitive information.
The ICICI policy statement tracks every transaction that happens with the funds in the ULIP. It shows the records of your premium along with your insurance plan summary. This should help you make an informed decision about further investments.
The ICICI policy statement can be availed by writing to lifeline@iciciprulife.com
You can also download the ICICI policy details and make an online premium payment by entering the policy number, mobile number, email ID, and Date of Birth.
Following are the 3 steps in which Prudential Life Insurance settles your claims:
Intimation: You can report your claims online, at the company branch, via SMS, email, or the central ClaimCare helpline.
Document Submission: Submit relevant documents for the insurance company to evaluate and inform you regarding the same.
Processing and Settlement: After all the relevant documents are attached and the claim is initiated, the company will settle your ICICI Prudential Life Insurance claim.
Here are the documents required for the ICICI Prudential Life Insurance Claim Settlement Process:
| Death Types | Documents Required |
| Mandatory Documents |
|
| Additional Documents Required: | |
| In case of Medical//Natural deaths |
|
| In case of accidental/unnatural deaths |
|
Once all the necessary documents are received, the claim will be marked as submitted. The claim decision time will then be calculated according to the guidelines set by the Insurance Regulatory and Development Authority of India (IRDAI) under the Policyholders’ Interests (PPHI) Regulations 2017.
Here’s a simplified list of how to report or submit a claim request at ICICI Prudential Life Insurance:
Visit the claims section of the ICICI Prudential website for online claim submission.
Call the 24x7 ClaimCare number: 1800 2660
Email your claim to claimsupport@iciciprulife.com
Send an SMS with "ICLAIMPolicy No" to 56767
Visit your nearest ICICI Prudential Life Insurance branch for assistance
You can buy ICICI Prudential Life Insurance plans online through the following steps:
Step 1: Go to Policybazaar’s official website and click on ‘Life Insurance’.
Step 2: Fill in the required details like name, gender, phone number, and email ID
Step 3: Click on ‘View Plans’ to see the available plans
Step 4: Submit the details about your smoking habits, educational background, occupation type, and annual income
Step 5: Select the insurer as ICICI Prudential Life Insurance in the filter and select the other policy details as per requirements
Step 6: Choose the most suitable ICICI life insurance plan and proceed to pay
*Note: It is advised to firstly know what is term insurance and then buy the ICICI prudential term insurance plan.
Here is a list of all the documents required to buy an ICICI Life insurance plan:
Last 3 months’ salary slips
Last 3 year’s IT tax returns
Last 6 months’ salary bank statements
Age proof
Passport size photograph
Medical reports
Last form 16
Most recent salary certificate from the employer
ID and Address proof
You can download ICICI Prudential Life Insurance or ICICI Term Insurance Receipt in just a few clicks from ICICI Prudential Life Insurance official website. Follow the steps mentioned below:
Step 1: Go to the ‘Premium Receipt’ portal of ICICI Prudential Life Insurance
Step 2: Enter Your Details like Policy Number OR Mobile Number OR Email ID
Step 3: Enter your DoB
Step 4: Enter the Unique Captcha
Step 5: Click on ‘Proceed’
ICICI Prudential Life Insurance Customer Service team ensures that all your queries, requests, and concerns are addressed promptly and efficiently. Whether you need help with policy details, premium payments, claims, or other assistance, ICICI Prudential’s customer support is just a call or click away.
Service-Related Queries: 1860-266-7766 (Mon-Sat, 10 AM to 7 PM)
New Policy Purchase: 1800-267-9777 (8 AM to 12 AM, daily)
Online/App Policy Support: 1860-267-9997 (Mon-Sat, 10 AM to 7 PM)
NRI Customers: +91 22-6193-0777 (24x7)
Claim Support: 1860-266-7766 (India) | +91 22-6193-0777 (Outside India, 24x7)
Group & Annuity Support: 1860-266-7766 (Mon-Sat, 10 AM to 7 PM)
Send a message to 56767 with specific keywords for quick assistance:
Payment Help: ASSIST <space> policy number
Cheque Pick-Up: COLLECT <space> policy number
Revive Lapsed Policy: REVIVE
Advisor Contact: SMA
Claim Reporting: ICLAIM <space> policy number
New Policies: buyonline@iciciprulife.com
Queries & Feedback: grouplife@iciciprulife.com
Annuity Assistance: myannuity@iciciprulife.com
Claim Support: claimsupport@iciciprulife.com
Submit documents or queries via WhatsApp at 99206-67766 by sharing your application number.
Mobile App: Manage policies on the go using the ICICI Prudential Life Insurance app.
Branch Support: Locate and connect with branch representatives for in-person assistance.
Request Callback: Submit your policy and contact details to get a callback from senior executives.
You can contact Policybazaar with the help of these helpline numbers to buy ICICI Prudential Life Insurance:
To Buy a New Policy: Call Policybazaar's helpline at 1800-208-8787
For Help Regarding Existing Bookings: Call Policybazaar’s helpline at 1800-258-5970
Claim Assistance Helpline: Call Policybazaar's helpline at 1800-258-5881
*Note: You can also manage your claims conveniently by logging into 'My Account' on the Policybazaar website
Policybazaar App: Download the Policybazaar app for quick customer support. You can address any insurance-related questions directly through the app.
*Note: You can always contact Policybazaar Insurance Advisor for any assistance or to clear doubts and confusion.
Here are some DOs and DON’Ts related to buying an ICICI Prudential Life Insurance Policy:
| DOs | DON’Ts |
| Read and understand the policy details. | Don’t rush into a decision related to life insurance. |
| Assess your insurance needs carefully. | Don’t ignore the ICICI Prudential Life Insurance premium payment |
| Compare different plans and riders. | Don’t overlook exclusions and limitations. |
| Consult with a financial advisor if needed or before buying a plan. | Don’t misplace your policy documents. |
| Keep your beneficiaries updated. | Don’t forget to review your policy regularly. |
| Use online tools for premium calculation, like Policybazaar’s term insurance calculator. | Don’t base your decision solely on price. |
†Policybazaar does not endorse, rate or recommend any particular insurer or insurance product offered by any insurer. This list of plans listed here comprise of insurance products offered by all the insurance partners of Policybazaar. For a complete list of insurers in India refer to the Insurance Regulatory and Development Authority of India website, www.irdai.gov.in
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