HDFC ERGO General Insurance Company is a joint venture between HDFC Limited of India and the Munich based ERGO International AG. HDFC Ltd. holds 51.769% and ERGO International AG holds 48.231% of the equity in the joint venture. HDFC Limited is India's premier housing finance institution, and it has a presence in life and general insurance, banking, and asset management.
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ERGO International AG is part of the Munich Re group which is one of the world’s leading reinsurers and risk carriers. Serving over 40 million customers, ERGO is present in more than 30 countries spread across Europe and Asia.
HDFC ERGO General Insurance operates in 113 cities with 127 branch offices and has a wide product portfolio, which is directed at catering to the needs and insurance requirements of the customers. The products have been designed according to the customer’s preferences and careful study and analysis of the risks involved in a particular situation.
HDFC ERGO General Insurance Company Limited has been assigned 'iAAA’rating by ICRA indicating its highest claim paying ability. It has an experienced management team consisting of Mr. Ritesh Kumar as the Managing Director and CEO of HDFC ERGO General Insurance.
HDFC ERGO General insurance was awarded Best Insurance Company in Private Sector - General by the World HRD Congress at ABP NEWS - Banking, Financial Services & Insurance Awards 2014. It also got Gold Shield ICAI Awards for Excellence in Financial Reporting for the year 2012-13.
HDFC ERGO General Insurance endeavors to meet its following vision and values by providing the most comprehensive insurance solutions and seamless services to its customers.
HDFC ERGO General Insurance Vision: The insurer envisions being the most trusted and valued insurance provider that by being responsible for the different needs of its customers.
HDFC ERGO General Insurance Values: HDFC ERGO General insurance follows the SEED model that stands for Sensitivity, Excellence, Ethics, and Dynamisms.
HDFC ERGO General Insurance Company Limited provides numerous insurance solutions about different sectors such as Travel, Health, Motor, Home, and Personal Accident Insurance. The company also offers customized insurance products such as property, marine insurance, and liability insurance across 127 cities in India. The insurer has been servicing more than 5 million policies. Moreover, it is an ISO 9001:2008 certified company. And it gross premium growth for the last 5 years is 20% (CAGR), as per the company’s report.
HDFC ERGO General Insurance was accredited with iAAA for the ability to pay and settle the claims. The insurer has a strong market presence and is known for settling all of its customer’s claim requests.
HDFC ERGO General Insurance Company is spreading out its offerings in almost all the categories of the insurance industry and it has its online presence as well. Out of the total business of HDFC Limited, the revenue of HDFC ERGO General Insurance is 47%. The market shares of this company have also increased from 1.1% in the year 2008 - 09 to 4% in the year 2013 - 14.
The HDFC ERGO General Insurance is the fourth largest general insurance provider of the private sector in India. The GWP of this company in the year 2014 - 15 was Rs.3, 257 Crore, whereas its NWP was Rs.1, 778.4. In the year 2014 - 15 only, HDFC ERGO General Insurance maintained a market share of 4% and registered its growth at the rate of 9.5%. Now with the latest features such as HDFC ERGO General Insurance policy renewal online, the company is aiming very high.
HDFC ERGO General Insurance offers products of general insurance. The company also takes care of investments and services of reinsurance claims management. HDFC ERGO General insurance provides HDFC ERGO General insurance renewal and purchase of HDFC ERGO General insurance plan online via its portal, offices, and intermediaries. Some of the products that the company offers are HDFC ERGO Health Insurance, HDFC ERGO Motor Insurance, HDFC ERGO General Insurance for Travel, HDFC ERGO General Insurance for Home, etc. The online HDFC ERGO General insurance renewal is also provided by the company.
You should choose HDFC ERGO General insurance because of the below-mentioned reasons:
The insurance provider has been accredited with several awards for its seamless insurance services:
HDFC ERGO Health Insurance Policy: Healthcare expenditures are at an all-time high and show no sign of decreasing. Without adequate health cover, in the event of an unforeseen illness, you may have to shell out your hard-earned savings leaving you with a financial emergency. Health insurance plans, therefore, help you overcome this financial emergency by providing an affordable and comprehensive health cover.
A health plan that takes care of all your medical needs at an affordable premium with a sum insured ranging from 3 to 5 lakhs which provides cashless hospitalization & health care facilities covering In-Patient Treatment, Pre-Post Hospitalization, Sum Insured Rebound facility & other treatment-related expenses
This Plan offers optimum coverage towards most of your healthcare needs ensuring you remain protected With a sum insured ranging from 7.5 to 15 lacs, which provides cashless hospitalization & health care facilities covering In-Patient Treatment, Pre-Post Hospitalization, Sum Insured Rebound facility & other treatment-related expenses
A high sum insured plan which will give a tough fight to the soaring medical expenses, my: health Suraksha Platinum Smart, with a sum insured ranging 20 to 75 lakhs which provides cashless hospitalization & health care facilities covering In-Patient Treatment, Pre-Post Hospitalization, Sum Insured Rebound facility & other treatment-related expenses
HDFC ERGO Health Suraksha Top Up Policy:
This top-up plan supplements one's existing primary health insurance cover by insuring one for a larger sum insured limit at a lower cost, thereby providing a wider coverage at a much lesser cost.
HDFC ERGO Critical Illness Policy:
This Critical Illness policy provides a lump sum amount to cover costs towards treatment, recuperation aids and also gives additional funds to take care of changes in lifestyle and loss of income due to decreased ability to earn.
The Critical Illness Platinum plan covers 15 critical illnesses and provides a lump sum benefit amount on the first diagnosis after a 30-day survival period. It covers the cost of care, treatment; recuperation aids and provides funds due to change in lifestyle and decreased ability to earn.
Mentioned below are the terms of the health insurance plans offered by HDFC ERGO General Insurance. However, the terms can vary from HDFC ERGO General insurance plan to plan:
Minimum Entry Age |
91 days |
Maximum Entry Age |
No Limit |
Renewal of the Policy |
The policies offered by HDFC ERGO General Insurance provide a lifetime renewability feature. |
Waiting Period |
The waiting period for HDFC ERGO General Insurance policies is 30 days for some disease except accident. However, the waiting period is 24 months for surgical procedures and critical illness. |
Co-Payments |
The facility of 20% co-payment for therapy in Tier 1 and Tier 1B cities. |
The premium that you pay for your HDFC ERGO Health Insurance qualifies for income tax benefits as per the Income Tax Act. The below table shows the tax benefits that are available for the policyholders of the HDFC ERGO Health Insurance plans:
Situation |
Premium Paid |
Deduction u/s 80D of the IT Act |
|
|
Parents |
Family, Self, and Children |
|
When the parents and policyholder are under 60 years |
Rs.25, 000 |
Rs.25, 000 |
Rs.50, 000 |
When the family members and the policyholders are less than 60 years and their parents are more than 60 years |
Rs.50, 000 |
Rs.25, 000 |
Rs.75, 000 |
When the family members, policyholders, and parents are more than 60 years |
Rs.50, 000 |
Rs.50, 000 |
Rs.1, 00, 000 |
Non-residential individuals |
Rs.25, 000 |
Rs.25, 000 |
Rs.25, 000 |
Members of Hindu Undivided Family |
Rs.25, 000 |
Rs.25, 000 |
Rs.25, 000 |
* Tax benefit is subject to changes in tax laws
Many factors affect the premium that you pay for your health insurance policy offered by HDFC ERGO Health Insurance Company. The awareness of the factors that affect the amount of premium you pay for your health insurance policy helps you to select a plan as per your budget and requirements. Below is the list of factors that affect the premium of your health insurance plan:
The health insurance policies offered by HDFC ERGO General Insurance provide the following coverage:
The health insurance plans that are provided by HDFC ERGO General Insurance have the following exclusions:
HDFC ERGO Car Insurance Policy: These car insurance policies enable you to safeguard yourself against loss or damage to your car in situations like the uncertain risk of accident, theft, fire, earthquake, etc. and provide coverage for the liability that arises out of third party property damage.
HDFC ERGO Private Car Insurance Policy:
The Private Car Insurance plan is a financial safeguard to protect the car against damages, theft, and natural disasters. It also includes a third party liability, which covers claims by the third party when the insured car damages another person's property.
HDFC ERGO Commercial Vehicle Insurance Policy: This plan offers insurance to a wide range of commercial vehicles, protecting businesses from financial loss due to accidents or damage to the vehicles, and legal liability towards third parties for personal injury, death and property damage in case of an accident involving the insured vehicle.
The third-party liability insurance from covers legal liabilities arising from injuries to or damages sustained by third parties from the insured vehicle. The policy is available for both private and commercial vehicles insurance
HDFC ERGO Two Wheeler Insurance Policy: With so much happening around us on the roads, two-wheeler insurance should not be seen as an additional expenditure, but as a necessity. Buying two-wheeler insurance certainly helps you reduce your stress if you find yourself in an unwanted situation.
HDFC ERGO Two-Wheeler Insurance:
Purchasing two-wheeler insurance is mandatory by law and it also provides peace of mind. HDFC ERGO General Insurance offers two products - two-wheeler comprehensive insurance and two-wheeler liability only - multiyear policy.
HDFC ERGO Home Insurance Plans to give you the benefit of affordable coverage for your property and possessions against almost any eventuality.
The home insurance policy covers the superstructure as well as the belongings inside the house for up to 5 years. It also covers against man-made or natural disasters such as fire, lightning, explosion or implosion, floods, water inundation, storms, riots, strikes, earthquakes as well as burglary, theft, larceny, and terrorism.
HDFC ERGO Standard Fire and Special Perils Insurance:
This is a comprehensive home insurance policy protecting one’s property and possessions against almost any eventuality including risk due to fire, lightning, explosion, flood, storm, riot, strike, terrorism, earthquake, etc.
HDFC ERGO Travel Insurance Plans help you to explore and enjoy new destinations without any worries.
It is a comprehensive and affordable travel insurance policy for business and leisure travel offering benefits like cashless hospitalization, instant issue of policy, and 24x7 international helpline assistance without the need for any health check-up. The plan covers medical expenses, trip cancellation charges, loss due to damage or loss of luggage, flight accidents, and other related expenses on trips abroad. It comes in individual as well as family floater format. The family floater plan by HDFC ERGO travel insurance covers the insured and his/her spouse, up to the age of 60 years, and a maximum of two children from ages of 3 months onwards until the age of 21 years.
Student Suraksha is a comprehensive, overseas student travel insurance policy designed for Indian students (between the ages of 16 and 35 years) studying abroad to ensure their financial security in case of emergencies.
HDFC ERGO Personal Accident: A personal accident policy is strongly recommended to everyone not only to protect their families in the event of a mishap like accidental death but also to cover disablement, leading to loss of earning capacity, at competitive premium rates. A personal accident cover is very effective in making you financially independent and ensures that you have a dignified future, no matter what happens.
HDFC ERGO General Insurance Company Limited offers a range of commercial insurance solutions catering to the corporate and business market. Commercial firms can choose from any of the policies as per their requirements.
HDFC ERGO General Insurance Company Limited also offers insurance solutions for rural customers including farmers, dairy owners, and tradesmen.
The insurance company allows its customer to easily renew an existing policy in the following ways:
The policy renewal is a simple and convenient process. Just by following the steps mentioned below, you can get your policy renewed:
The Company follows a flexible approach towards renewing policies purchase from another insurance provider as well. Simply visit the insurer's site, provide your expiring insurance policy details, and simply make the payment online. With the online purchase, the No claim bonus will also remain intact.
The insurer does not want its customers to go through the hassle of making the payment offline. To make it simple, the insurer allows its customers to make the payment online and the procedure goes as follows:
And the policy will be instantly renewed and mailed on the official email address. After a few days, the hard copy of the policy is also sent to the official email address. You can also check your HDFC ERGO General Insurance Policy Status on their website.
You can visit the nearest branch of the company and get your policy renewed. And the payment can also be made at the branch itself. Timely HDFC ERGO General Insurance policy renewal is important to enjoy the continuous benefits of any insurance policy.
Just like purchase and renewal, the HDFC online insurance follows a simple and effective claim process.
HDFC ERGO General Insurance Company Limited has a multichannel distribution network. Its products are also available online through its website and insurance aggregators. The company has a large network in India across 113 cities and multiple branches in some cities. It has a large basket of products to meet the different insurance requirements of individuals and companies. HDFC ERGO General Insurance Company has been expanding its presence across the country and is today present across 113 cities with 127 branch offices with an employee base of over 3600 professionals.
In order to improve its financial performance, HDFC was quite hopeful for the steps taken to increase in insurance rates for property and lower crop insurance in the financial year 21 to reduce combined ratios for the organization. However, the company needs to improve its financial performance as soon as possible to ensure an additional 10.8% government's share by September 2020.