Aviva Life Child Plan

Aviva Life Child Plans - FAQs

• Does Aviva cover children?

  Yes, Aviva offers a variety of insurance products that cover children, depending on your location and needs. Some of the Aviva Child Insurance products are as follows:

  • Child critical illness cover

  • Child life cover

  • Child education plans

  • Group critical illness cover

• What types of Aviva child plans are available?

  Aviva offers two main types of child plans:

  • Traditional child insurance plans: Aviva Young Scholar Secure, Aviva Nivesh Bima, and Aviva Signature Guaranteed Income Plan.

  • Unit-linked insurance plans (ULIPs): Aviva Affluence, Aviva i-Growth, and Aviva Fortune Plus.

• How do I make a claim on an Aviva child plan?

  The process for making a claim on an Aviva child plan depends on the nature of the claim you are filing: 

  • Death Claim:

    • Contact Aviva through the online portal.

    • Download and complete death benefit claim form.

    • Gather Documents, like Policy documents, death certificate, medical reports (if any).

    • Submit Claim through online, mail, or in person as instructed.

  • Other Claims (Critical Illness, etc.):

    • Inform Aviva through the dedicated channels.

    • Download and complete claim form specific to your claim type (e.g., critical illness).

    • Collect supporting documents, like hospital bills, doctor's diagnosis, etc.

    • Submit claim as instructed by Aviva.

• What are the risks involved in investing in an Aviva child plan?

  The risks involved in investing in an Aviva child plan depend on the type of plan you choose:

  • Traditional Plans:

    • Low risk, low return: Guaranteed payouts but limited growth potential.

    • Less flexibility: Fixed options, limited control over investment.

  • ULIPs:

    • Market risk: Returns fluctuate with the stock market, potential for losses.

    • Investment risk: Choosing the right fund within the ULIP is crucial.

    • Surrender charges: Early withdrawals incur fees, reducing returns.

  • General:

    • Policy charges: Administrative and other fees eat into returns.

    • Rider costs: Optional benefits can increase costs.

    • Inflation risk: Guaranteed payouts may not keep pace with inflation.

• How to pay premium? What are the modes of payment available?

  For receiving continuity of your benefits, it is critical to pay premiums on time. You can pay your AVIVA Life Insurance premium through these 7 methods:

  • Airtel money

  • Auto Debit card or Credit card

  • HDFC/SBI/AXIS Bank debit card

  • ECS SYSTEM

  • NEFT

  • Change Payment Mode

  Step 1: Enter your policy details – policy number and policyholders date of birth

  Step 2: Select your online bank account or debit/ credit card to make the payment

  Step 3: Authenticate and confirm your payment details and receive online confirmation
  
  

• How can I check policy status for Aviva Life child plans?

  As a registered user, you must log into the e-portal with your Client ID and password to check the policy status.

• What is the policy renewal process for Aviva Life child plans?

  Online Policy Renewal facility is available to all Aviva customers. The process is as follows;

  Step 1: Login into e-portal with your Client ID and password.

  Step 2: Select the policy due for renewal payment. Click Pay Renewal Premium Now

  Step 3: Choose payment option- NEFT, Credit Card/Debit Card

  Step 4: Authenticate and confirm your payment details and print out the payment receipt

• What is the company’s process to settle claim for Aviva Life child plans?

  For Aviva Health Plus policyholders, Cashless facility is permitted in case of for surgery or hospitalization. For others the process is as follows;

  Step 1: Complete the claim form

  As per your policy T&C and options, you need to duly fill the forms for claims against riders, hospital cash benefit, death benefit, gratuity and group term insurance.

  Step 2: Arrange for correct documents

  Based on the claims made, you need to attach the correct supporting documents. You can submit the documents in original or photocopies attested by a Gazetted officer or Magistrate.

  Step 3: Arrange for medical reports for medical related claims

  In case of hospitalization or surgery; produce the relevant medical reports and bills, issued by the attending physician, who is qualified to issue such a report.

  Upon completion of the above-stated documentation, submit them to your nearest AVIVA branch office. Alternatively, you can send the documents to us by post:

  Our Address:

  Claims Department

  Aviva Life Insurance Company India Limited

  Aviva Towers, Sector 43,

  Opposite DLF Golf Course,

  Sector 43,

  Gurgaon 122003

• What is the policy cancellation process for Aviva Life term insurance for Aviva Life child plans?

  The Aviva Life Insurance policyholders must attach all the relevant policy documents along with a duly filled surrender form at any of the branch locations in their city. The value of their units will be calculates at the current market rates, if documents are submitted before 3:00 PM, else the next day’s market rates will be used to calculate unit price.