Apollo Hospital

Apollo Hospital: Some Facts

• Type: Private Hospital
• Founder: Prathap C. Reddy
• Headquarter: Chennai
• Products: Hospitals, Pharmacy, holistic therapy, consultancy, insurance
• Net Income: Rs. 331 crore
• Area served: South Asia, Middle East
• Total Units: 70

Packages and Services of Apollo Hospital

Keeping the needs of individuals from every walk of life, Apollo has designed its healthcare services. The services are designed in the manner that it reflects world-class quality and are almost affordable. Some of the many services are as mentioned below:

International Patients Department

To avail healthcare conveniently in case of emergency, Apollo has the International Patients Department where the members go extra miles to extend sufficient serves to the needy. Apart from the treatment packages, it also provides visa assistance, necessary arrangements for airport pick-up and drop, proper accommodation for international patients to ensure they feel most at home.

Champion of Hope

Popular as a referral programme through Champion of Hope, a patient who availed treatment from Apollo previously, can refer to it family or friend. The referred patient can avail certain benefits within the course of his/her stay at Apollo such as:

• 20% discount on health check
• 1 complimentary online consultation
• 10% discount on OP Investigations

Academic Courses

Apollo Hospitals Enterprise Ltd is dedicated to excellence in education and research to serve the humanity to the fullest. The institute offers some medical courses to serve this space. To name a few are:

• DNB/FNB Programme: Diplomate of National Board and Fellowship of National Board programme is offered in 11 locations across India. It comprises of 42 specialties/ super specialties; 15 DNB specialties (Primary and Secondary), 19 super specialties and 8 Specialties in FNB
• PG Medical Education Programmes
• Robotic Urology Fellowship
• Post MBBS fellowship courses
• Post-Doctoral fellowship courses for Post MD /MS/DNB
• PhD in Microbiology & Molecular Medicine
• Vattikuti Robotic Urology Fellowships
• Vattikuti Fellowship in Benign Gynaecology
• IDCCM (Indian Diploma in Critical Care Medicine) under ISCCM at Apollo Hospitals
• PGDCC (PG diploma in clinical Cardiology) in collaboration with the (IGNOU)

Procedures Offered

Apollo Hospital is the game-changer with new developments and technologically advanced solutions to healthcare in India. The institute works hard for bringing technically proven latest inventions to serve the medical requirements of humanity. With this principle, the chain of hospitals focuses on the following healthcare procedures:

• Bronchial Thermoplasty
• Renaissance Robotic Surgical System
• Cardiac Surgery
• Minimally Invasive
• Robotic Surgical System
• Cosmetic Surgery
• Fractional Flow Reserve (FFR)
• Oral & Maxillofacial Surgery
• Gallium 68
• Proton Therapy
• Hybrid Revascularisation
• Hand Microsurgery
• Infertility Care
• Bone Marrow Transplant

Your Reasons to Consider Apollo Hospital:

Apollo Hospital believes in proficiency, excellence and customer-friendly services to resolve health-related issues. Most of the hospitals are home to skilled doctors who utilise their potentials in their practices. They are the pioneers in the respective fields. The hospital is also famous for providing a cross-cultural environment, high-quality healthcare and state-of-the-art treatment throughout. Clinical excellence, world-class hospitality, advanced technology and laboratory services, prompt response to your healthcare needs are some of the many reasons to choose Apollo Hospital.

What’s in Store for You in Patients’ Rooms?

When it comes to providing healthcare facilities, Apollo Hospitals never fail to amaze you. The high standard of living spaces ensure complete comfort of the patient. The different categories of rooms designed to its patients ensure they receive the optimum comfort during their stay. In this regard, the types of rooms with different features available for patients are:

Apollo Suite Room

There are 3 luxuriously designed air-conditioned rooms. The rooms are attached with a waiting room and dining room as well.

Facilities to be availed:

• Patient’s cot
• Attendant’s cot
• Refrigerator
• Sofa sets
• Microwave oven
• A massage chair
• Two televisions
• Two telephones
• Wardrobe
• Computer with an internet connection

General ward

Though this is a kind of dormitory, there is no compromise on the facility offered. This ward has 6 -10 beds with a common washroom. Each bed is provided with a food trolley, a screen between each bed, a cupboard and a footstool.

Facilities to be availed:

• Cupboard
• Footstool
• Food trolley
• Screen between two beds to maintain the privacy

Double Sharing Room

It is a fully air-conditioned room equipped with 2 beds separated by a screen and a washroom.

Facilities to be availed:

• Television
• Telephone
• Couch

Single Room

One large air-conditioned room, single-sharing type. The room has attached washroom to offer the best comfort to the patient.

Facilities to be availed:

• Television
• Telephone
• Sofa

Suite Room

A well-furnished and air-conditioned room with a dining area

Facilities to be availed

• Patient’s cot
• Attendant’s cot
• Sofa sets
• Wardrobe
• One telephone
• Refrigerator
• A massage chair
• Microwave oven
• One television
• Computer with an internet connection

Deluxe Room

Slightly larger than the single room and located on a specially designated floor, it is a fully air-conditioned room with attached washroom.

Facilities to be availed

• Television
• Telephone
• Wardrobe
• Attendant’s cot
• Patient’s cot
• Sofa

Semi-Private Room

There are two ac rooms interconnected by a common washroom.

Faculties to be availed:

• Television
• Telephone
• Couch

Special General Ward

This room has 3 beds, an attendant’s couch and a common washroom.

Faculties to be availed:

• Cupboard
• Footstool
• Food trolley
• Screen between two beds

Additional Facilities for the Patients

Apart from the variety of rooms designed as per the requirement of different individual(s), the others facilities to be availed at Apollo include:

Food & Dietary Services

Based on the healing needs of the patients, dieticians of Apollo are at your service to plan your day-to-day diet. The services under dietary include local Indian specialties, Chinese and continental cuisine to meet the special dietary requirements of a patient.

Intercontinental Food

The hospital is quite good at serving our international brothers. Considering the different taste buds, it also offers Continental and Intercontinental cuisine for the patients to suit their appetite.

Telecommunication Services

Apollo hospitals patients can make national and international calls just sitting on their couch or lying on the hospital bed. It is to serve their best comfort.

Interpretation Services

Communication is no more a hurdle for international patients, with Apollo translators and interpreters. International patients whose local language is not English can now communicate in their mother tongue and there are people to help them out with swift and easy communication and best services.

Special Nurse

In the hour of need, the patient of Apollo Hospital can request for a special nurse. An individual can contact on the helpline number of Apollo Hospital for availing nursing facilities even at home.

Awards and Accolades

Excelling in every domain is the quintessence of Apollo Hospital, which is reflected in many ways. Be its overall infrastructure, services, advanced and innovative technology or be it the potentials of its medical fraternity, Apollo has excelled in every field so far. Considering this, below are some of the many awards received by of Apollo Hospital in different domains, proving its unparallel superiority:

• FICCI - Medical Value Travel Awards (2018) bagged by Oncology Department, Apollo Cancer Centre in Chennai
• Times All India Lifestyle Hospital and Clinic Ranking Survey (2018), securing top 5 positions across the various categories
• Times All India Multispecialty Hospitals Ranking Survey (2018) bagged top 2 positions
• Hospital Management Asia (HMA) Awards 2018

Other Awards Bagged by Apollo Hospitals

FICCI - Medical Value Travel Awards (2018)

• Medical Value Travel Specialist Hospital, Cardiology Department of Apollo Health City, Hyderabad
• Medical Value Travel Specialist Hospital, Oncology Department of Apollo Cancer Centre, Chennai
• Medical Value Travel Specialist Hospital, Oncology Department of Apollo Hospitals, Ahmedabad
• Medical Value Travel Specialist Hospital, Liver Transplant- Indraprastha Apollo Hospitals, Delhi
• Medical Value Travel Specialist Hospital, Kidney Transplant- Indraprastha Apollo Hospitals, Delhi

Times Health Icons Ahmedabad 2018

Apollo Hospitals, Ahmedabad was recognised as a Hub for Medical Tourism in Ahmedabad and Surat by Times Health Icons Ahmedabad 2018.

Apollo Ahmedabad also bagged no 1 position is the categories like:

• Dermatology
• Diabetology
• Plastic and Cosmetic Surgery

Times All India Lifestyle Hospital and Clinic Ranking Survey (2018)

Top 5 positions were bagged by Apollo Hospital Chennai and Indraprastha, Delhi in a survey conducted by the Times Health Survey

HMA Awards (2018)

Apollo Hospitals in different locations have received various HMA awards in the following categories:

Community Involvement Project

Gold Award Winner

Indraprastha Apollo Hospitals, Delhi - Compassion Courage Hope- Rebuilding Livelihood

Cost Reduction Project

Apollo Hospitals Group (India) - Project War On Waste (WOW)

Innovations in Hospital Management Project

Excellence Award: Apollo Hospitals Group (India) - Hardwiring Safety - The Apollo Quality Program

Facility Management and Financial Improvement Projects

Excellence Award: Apollo Hospitals, Jubilee Hills, Hyderabad - To bring cost efficiency by "Savings on Utilities

Excellence Award: Indraprastha Apollo Hospitals, Delhi - P2P - From Panic to Peace-Clinical Alarm Safety Campaign

Customer Service Project

Excellence Award: Apollo Hospitals Dhaka (Bangladesh) - A Warm Goodbye- Reducing Discharge Delays

Patient Safety Project

Excellence Award: Apollo Gleneagles Hospitals, Kolkata - Ventilator Associated Pneumonia-Decision Making

Mobile and Online Services Project

Gold Award Winner: Indraprastha Apollo Hospitals, Delhi - Uberization of Patient Transportation

Hospital CEO of the Year

Excellence Award: Apollo Hospitals Group (India) - Etching the Path to Excellence through Clinical Governance

Excellence Award: Indraprastha Apollo Hospitals, Delhi - Apollo Ring of Care

Talent Development Project

Gold Award Winner: Apollo MedSkills Limited (India) - Empowering Rural India through Skills Development

Best Medical Tourism India Award (2018)

In 2018, Apollo Health City, Hyderabad was honoured for Best Medical Tourism Facility. The award was given by Shri. K. J. Alphons, Minister of State (IC) for Tourism, Government of India at the Vigyan Bhawan, New Delhi

Times All India Multispecialty Hospitals Ranking Survey (2018)

Apollo Hospitals in Chennai and Delhi bagged the top 2 positions in the All India Multi-Specialty Hospital Survey 2018. The survey was conducted by Times Health Survey.

Apollo Hospital Admission Process

Every branch of Apollo Hospital across the country ensures smooth and hassle-free admission process. When it comes to getting admission in the hospital, an online admission form is required to be filled by the patient or the attendant. Once the form is completed and submitted, an UHID (Unique Hospital Identification) card will be issued by the hospital authority. With this UHID id the patient can consult the doctor. If the doctor suggests to get admitted for proper treatment, then the admission form needs to be filled at the help desk. The information provided should be true. In case of an emergency, the patient will be admitted to the emergency unit first and shifted to the floor room later once the condition of the patient turns to normal.

* Patients availing treatment under health insurance should have to provide the required health card or cashless approval letter from the insurance provider.

Apollo Hospital Discharge Process

Once the treatment is over and the patient starts recovering, the hospital consultant will brief about the discharge process. Discharge process is initiated only after getting permission from the treating doctors. The discharge steps will be briefed either by the nurse or the consultant at help desk. The outstanding bills are to be paid before leaving the hospital. If it is under a health insurance policy, the insurer will directly settle the bill. Apollo opens its services post-discharge as well. The patients can contact their doctors regarding health-related advice. The user-friendly portal of Apollo Hospital makes it easier for the international patients to get in touch with their doctors even after returning to their countries.

Guidelines for the Visitors

Visitors of Apollo Hospitals are bound to follow the hospital guidelines to experience a comfortable stay here:

• The visitors are allowed to meet the patients between 10:30 am to 11:30 am
• Evening visiting timings are 5:00 pm to 7:00 pm.
• Children below the age of 12 are restricted to visit any patient
• Entry to ICU is strictly restricted

Amenities to be Availed at Apollo

Apollo Hospital wishes to offer every possible facility to its patients and attendants. Thus, it makes every possible effort to make the stay pleasant, with facilities such as

• Blood bank
• Bank/ATM
• Emergency Service
• 24X7 Pharmacy
• Money Exchange Service
• Prayer Room
• Cafeteria
• Insurance Desk
• Travel Desk
• Laundry Room
• Parking
• Internet/WiFi

List of Apollo Hospital in India

Headquartered in Chennai, Apollo Hospital is now actively operational in 121 countries, worldwide. In India, it has 70 branches in 25 different cities. The list of different locations is given below:

Latest in Apollo-

India’s largest healthcare group Apollo has been constantly touching new heights in healthcare sector. Their services and efforts towards serving the people have made them be in the headlines. Recently, Apollo made through the news for:

• In February 2019, Apollo has launched 330-bedded super speciality ward in Lucknow. The inauguration was done in the presence of honourable President of India Shri Ram Nath Kovind.
• South Asia’s First Digital PET-CT at Apollo Chennai centre on May 27, 2019.
• On 15^th May Apollo Chennai was in news for successfully performing the first ever Total Marrow Irradiation Procedure. It was done on a 35-year patient from Oman.
• Performed TAVR on an 82 years ex-army major on April 24^th, and helped him casting his vote in recent Lok Sabha Elections 2019.
• 3D printed titanium skull implant surgery and saving a life from traumatic brain injury at Apollo Mumbai.
• A life-saving liver transplant was done in June’19 at Apollo Indraprastha and life of a 5 months baby was saved. The bay was diagnosed with Budd Chiari syndrome.